Before You Dive In
This article is one step from our Master Help Guide: All About Communities. We recommend starting with the visual walkthrough video and examples inside the Master Help Guide before diving into the technical setup below.
Each Master Help Guide acts as your project plan – teaching you the feature, laying out the steps in the right order, and linking to every resource you’ll need along the way.
This guide is perfect if you want to:
Close down a community so members can no longer access it
Keep historical content visible to admins for records or review later
How To Close or Archive Your Community
Communities can not be fully deleted, as this would delete important historical data. Instead, you can deactivate communities so they are no longer active or visible. To deactivate a community:
Click on [Courses] in the left-hand menu of Ivorey™.
On the top bar, select Communities.
Change the status of your community from Active to Inactive.
On the deactivation pop-up, click Confirm.
Frequently Asked Questions
Can I undo this and reopen the community later?
Can I undo this and reopen the community later?
Yes. Change the status back to Active to reopen.
Is there a limit on how many groups I can have?
Is there a limit on how many groups I can have?
There are currently no restrictions on the number of groups or users you can create, but limits may be subject to change.
I've deactivated a community, so why can I still see it?
I've deactivated a community, so why can I still see it?
Admins can still view a community in the inactive status. If you are not an admin but can still see the community, ensure you've followed the steps to make the community inactive.
Next Steps
If you’ve completed the steps above, head back to the Master Help Guide on Communities to move onto the next phase.
Each Master Help Guide acts as your project plan – teaching you the feature, laying out the steps in the right order, and linking to every resource you’ll need along the way.
Still Need Help?
Hit the support chat widget inside Ivorey - we can:
Drop the templates directly into your account if you can't find them
Walk you through any of the steps
Troubleshoot anything that’s not working
We’re here and ready to help via the chat widget in the bottom right of your Ivorey™ account. Or if you are looking for done-for-you support, you can browse our current services here 🤍