Before You Dive In
This article is one step from our Master Help Guide: All About Products and Payments. We recommend starting with the visual walkthrough video and examples inside the Master Help Guide before diving into the technical setup below.
Each Master Help Guide acts as your project plan - teaching you the feature, laying out the steps in the right order, and linking to every resource you’ll need along the way.
This guide is perfect if you're looking to:
Choose the right Payment Processor for your business
Set Up your Payment Processor
Choosing Your Payment Processor
At Ivorey™ we don't process your payments or take any fees on your transactions. Instead, we connect with leading payment processors who do this for you. We integrate directly with Stripe, PayPal, Square, Authorize.net and NMI.
Ivorey™ Payment Processors
Stripe
Stripe
What it works for:
One-time and recurring payments
Online checkouts (order forms, payment links, courses, stores)
Client invoices
Subscriptions and memberships
Calendar bookings and service menus
In-person payments (when using a Stripe card reader) *Please note that POS payment availability always depends on your region
What it doesn't work for:
Nothing, Stripe works across all areas in Ivorey
When to use Stripe:
If you want full flexibility, recurring payments, and support for in-person and online sales.
PayPal
PayPal
What it works for:
One-time and recurring payments
Online checkouts (order forms, payment links, courses, stores)
Invoicing
What it doesn't work for:
Survey payments
Contact page payments
In-person payments
Calendar bookings or service menus
When to use PayPal:
If you want to offer an additional payment option for clients who prefer PayPal.
Authorize.net
Authorize.net
What it works for:
One-time and recurring payments
Online checkouts, invoicing, subscriptions
In-person payments *Please note that POS payment availability always depends on your region
Calendar bookings and service menus
What it doesn't work for:
Nothing, Authorize.net works across all areas in Ivorey
When to use Authorize.net:
If you already have a merchant account or prefer not to use Stripe.
NMI
NMI
What it works for:
Most online checkouts and invoicing
Recurring payments
In-person payments via card reader *Please note that POS payment availability always depends on your region
Calendar bookings
What it doesn't work for:
Service menus
When to use NMI:
If you have an existing setup with NMI or need in-person payments with flexibility.
Square
Square
What it works for:
Most online checkouts and invoicing
Recurring payments
In-person payments via Square card reader *Please note that POS payment availability always depends on your region
Calendar bookings
What it doesn't work for:
Service menus
When to use Square:
If you’re already using Square hardware or need easy in-person payments.
Location note: Some payment features (like payouts, in-person payments, and wallets) depend on your business location. If you're outside Australia, the US, UK, or Canada - please check whether your chosen provider supports your region.
We also have third party Marketplace apps available (such as Payfast or Paystack). However, it is important to note that Ivorey does not bill you for those integrations or assume any responsibility for them at all, as they are a Marketplace integration.
💡 We strongly recommend using Stripe with Ivorey™
Majority of users choose to use Stripe for the most flexibility. Stripe is the most popular and recommended platform for almost all of our members due to their advanced functionalities and flexibility. We recommend PayPal if Stripe is not available in your region.
Setting Up Stripe with Ivorey™
Watch a visual walkthrough of how to integrate Ivorey and Stripe below:
Click here for the written steps:
Click here for the written steps:
1. Create your Stripe account
To get started, step 1 is to head over to Stripe's website: https://stripe.com/
2. Connect your Stripe account
To connect your new Stripe account to Ivorey, after you have signed up here:
Navigate to the Payments section within your Ivorey™ dashboard.
Select Integrations.
Click on Connect with Stripe. Ensure you're logged into your Stripe account already.
Enter the email and password associated with your Stripe account.
Depending on your security settings, you might need to enter a verification code.
Choose the Stripe account you want to use and click Connect.
Setting Up PayPal with Ivorey™
If Stripe isn't available in your location, PayPal can serve as an alternative.
Just note: While PayPal works well for one-time payments and simple offers, there are a few important limitations to keep in mind. Recurring invoices must be paid manually (auto-pay isn’t supported), and you can’t combine a recurring product with a bump offer in the same checkout. Subscription renewals also don’t track as clearly as they do with Stripe. For more advanced sales flows like subscriptions, upsells or automated billing, Stripe is generally the better option.
To connect PayPal, you'll need to obtain your Client ID and Secret ID.
Retrieving Your PayPal Client ID and Secret ID
Log in to your PayPal account.
Navigate to the App Center.
Scroll down and select API Credentials.
Click on Get Started.
Copy your live API credentials for Client ID and Secret Key.
Paste these credentials into the designated fields within Ivorey™ payment settings.
Click Save to connect your PayPal account.
By following these steps, you can use PayPal as your primary payment processor with Ivorey™.
Mobile Wallets: Google Pay & Apple Pay (You must first integrate with Stripe)
Ivorey™ allows you to leverage mobile wallets like Google Pay and Apple Pay if you have Stripe connected. These options provide a seamless checkout experience for your customers on mobile devices.
Enabling Google Pay & Apple Pay
With Stripe connected, go to the Payments section in your Ivorey™ dashboard.
Select Integrations.
You'll see your Stripe connection with "Live Mode" enabled. Look for the toggle that says Enable Google Pay and Apple Pay.
Simply turn the toggle on and click Yes.
Now, Google Pay and Apple Pay will be available as payment options on your checkout page, provided they're supported in your customer's region.
Buy Now Pay Later
If you want to offer customers payment flexibility by letting them pay over time instead of upfront, you can use BNPL payment methods with Ivorey, under specific conditions.
What you need to know:
BNPL options such as Klarna, Affirm, or AfterPay / Clearpay are supported in Ivorey only when your payment gateway is set to Stripe.
BNPL is only available for one‑time products or payments, not for subscriptions or recurring payments.
When you enable Stripe and BNPL, these payment methods will show as options at checkout - just like credit‑card payments, and order and transaction details appear under the Payments menu as usual.
If you want to learn how to enable or disable Buy Now Pay Later, read this guide.
Frequently Asked Questions
Can I use multiple payment providers at the same time?
Can I use multiple payment providers at the same time?
Yes. You can have multiple providers connected, and customers can choose from the options you enable on each order form or checkout page.
Does PayPal support order bumps or subscriptions?
Does PayPal support order bumps or subscriptions?
Yes, PayPal supports both one-time and recurring products inside Ivorey, including subscriptions. However, PayPal does not support bump offers when they’re combined with a subscription product in the same checkout. If you're only selling a one-time product, you can include a bump offer alongside it.
PayPal also doesn't support selling multiple recurring products at once, and recurring invoices must be paid manually (auto-pay isn’t supported). For more advanced checkout flows like subscriptions with bump offers, upsells, or auto-renewals, Stripe is the recommended option.
Why isn’t my payment provider showing up on my order form?
Why isn’t my payment provider showing up on my order form?
This usually means the provider wasn’t fully connected in Settings → Integrations → Payments. Reconnect the account and ensure the correct business profile or API keys are selected.
Can I sell multiple products in one checkout?
Can I sell multiple products in one checkout?
Yes. If you're using Stripe, you can sell multiple products in a single checkout, including a main product, bump offer, and upsells. With PayPal, you can sell a main product and a bump offer only if both are one-time products. PayPal does not support combining a bump offer with a subscription product, and no provider supports selling multiple recurring products in a single checkout. For the most flexibility in your sales flows, we recommend using Stripe.
Can I use payment plans?
Can I use payment plans?
Yes. Inside Ivorey, you can set up payment plans by splitting an invoice into multiple installments. Stripe fully supports this and can charge each installment automatically. PayPal can be used for payment plans too, but each installment may need to be paid manually by your client - automatic charging isn't guaranteed. If you need a smoother experience with recurring or split payments, we recommend using Stripe.
How are payments tracked inside Ivorey?
How are payments tracked inside Ivorey?
All transactions synced through Stripe, PayPal, or NMI appear under Payments → Transactions. You can view purchase details, customer info, status, and subscription history.
Can I issue refunds inside Ivorey?
Can I issue refunds inside Ivorey?
Yes, Ivorey lets you refund payments directly from the Payments → Transactions tab for supported providers. Refunds work with Stripe, PayPal, Authorize.net and NMI.
However, if you use PayPal, automated workflows around refunds (e.g. “refund trigger” for notifications) are not yet supported - so refunds may require manual handling or separate action. For the smoothest refund experience (including automation and reliability), Stripe is still the most fully supported option inside Ivorey.
Do I need a separate merchant account?
Do I need a separate merchant account?
Stripe automatically functions as your merchant account. NMI requires an external merchant setup. PayPal uses your existing PayPal business account.
Can I accept Apple Pay or Google Pay?
Can I accept Apple Pay or Google Pay?
Yes, these digital wallets are available through Stripe and appear automatically when enabled in your Stripe dashboard and supported by the customer’s device.
Can I track failed payments or subscription cancellations?
Can I track failed payments or subscription cancellations?
Yes. Stripe syncs failed payments, cancellations, and renewal attempts back into Ivorey so you can automate email reminders or dunning workflows.
Can I use automations based on payments?
Can I use automations based on payments?
Absolutely. You can trigger workflows when an invoice is paid, a product is purchased, a subscription renews, or a payment fails.
Next Steps
If you’ve completed the steps above, head back to the Master Help Guide to move onto the next phase.
Each Master Help Guide acts as your project plan - teaching you the feature, laying out the steps in the right order, and linking to every resource you’ll need along the way.
Still Need Help?
Hit the support chat widget inside Ivorey – we can:
Walk you through any of the steps
Troubleshoot anything that’s not working
We’re here and ready to help via the chat widget in the bottom right of your Ivorey™ account. Or if you are looking for done-for-you support, you can browse our current services here 🤍