This article is one step from our Master Help Guide: All About Communities. We recommend starting with the visual walkthrough video and examples inside the Master Help Guide before diving into the technical setup below.
Each Master Help Guide acts as your project plan – teaching you the feature, laying out the steps in the right order, and linking to every resource you’ll need along the way.
This guide is perfect if you want to:
Add new channels to your community for discussion topics
Control channel privacy (public, private, or read-only) for member access
Edit or delete existing channels, for instance temporary offers or group chats
Channels let you organise discussions by topic, so members can easily find and join conversations that matter most. Follow these steps to create your first channel.
From the Ivorey
main menu, go to [Courses] > hover over [Communities] > select [Groups]
Click [Login] on your community group
Inside the community, select [+ Add Channels] from the bottom left
Enter your channel name, description, and toggle the settings:
Public: All members of the community can access
Private: Only selected members can view
Read-Only: Members can see the channel but cannot post
Click [Create Channel] to finish
To manage or edit channels Inside your community, click on the channel you want to manage > and select the 
Settings icon to:
Edit details like the channel name or description
Update privacy to toggle between public, private, or read-only
Delete the channel if it’s no longer needed
Yes, you can adjust a channel’s privacy any time, inside the channel’s settings.
Absolutely, you can add as many channels as you need to organise discussions.
Hit the support chat widget inside Ivorey – we can:
Walk you through any of the steps
Troubleshoot anything that’s not working
We’re here and ready to help via the chat widget in the bottom right of your Ivorey account. Or if you are looking for done-for-you support, you can browse our current services here 
