Before You Dive In
This article is one step from our Master Help Guide: All About Communities. We recommend starting with the visual walkthrough video and examples inside the Master Help Guide before diving into the technical setup below.
Each Master Help Guide acts as your project plan – teaching you the feature, laying out the steps in the right order, and linking to every resource you’ll need along the way.
This guide is perfect if you want to:
Add new channels to your community for discussion topics
Control channel privacy (public, private, or read-only) for member access
Edit or delete existing channels, for instance temporary offers or group chats
How To Create and Manage Community Channels
Channels let you organise discussions by topic, so members can easily find and join conversations that matter most. Follow these steps to create your first channel.
Click here for the written steps
Click here for the written steps
From the Ivorey™ main menu, go to [Courses] > hover over [Communities] > select [Groups].
Click [Login] on your community group.
Inside the community, select [+ Add Channels] from the bottom left.
Enter your channel name, description, and toggle the settings:
Public: All members of the community can access.
Private: Only selected members can view.
Read-Only: Members can see the channel but cannot post.
Click [Create Channel] to finish.
To manage or edit channels Inside your community, click on the channel you want to manage.
Select the ⚙️ Settings icon to:
Edit details like the channel name or description.
Update privacy to toggle between public, private, or read-only.
Delete the channel if it’s no longer needed.
Save your changes.
Important Note: Deleted channels cannot be recovered, so double-check before removing one, so your discussion isn't permanently lost!
Frequently Asked Questions
Can I make a channel private after it’s been created?
Can I make a channel private after it’s been created?
Yes – just go to the channel settings, select Private, and save.
Can I set up multiple channels for the same group?
Can I set up multiple channels for the same group?
Absolutely. You can add as many channels as you need to organise discussions.
Next Steps
If you’ve completed the steps above, head back to the Master Help Guide on Communities to continue with the next phase of setup.
Each Master Help Guide acts as your project plan – teaching you the feature, laying out the steps in the right order, and linking to every resource you’ll need along the way.
Still Need Help?
Hit the support chat widget inside Ivorey – we can:
Walk you through any of the steps
Troubleshoot anything that’s not working
We’re here and ready to help via the chat widget in the bottom right of your Ivorey™ account. Or if you are looking for done-for-you support, you can browse our current services here 🤍