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Community Ownership, Admin and Access

Monique from Ivorey™ avatar
Written by Monique from Ivorey™
Updated over a week ago

Before you dive in

This article is one step from our Master Help Guide: All About Communities. We recommend starting with the visual walkthrough video and examples inside the Master Help Guide before diving into the technical setup below.

Each Master Help Guide acts as your project plan - teaching you the feature, laying out the steps in the right order, and linking to every resource you’ll need along the way.

This guide is perfect if you want to:

  • Invite a team member to be an admin inside of your community

  • Adjust an existing community member to become an admin

  • Manage requests to join your community

  • Review membership answers

  • Remove members from a community



How To Make Members Admin In Your Community

Click here for the written steps

  1. To invite someone as an admin for your community, or to make an existing member an admin, from the main Ivorey™ menu, select [Courses] > along the top menu bar hover over [Communities] > then select [Groups]

  2. Click the [Login] button of your community

    1. To invite a someone who is not yet a member of your community as admin, select [Invite Members] on the right hand side of your screen > then add their Name and Email under the 'Invite via Email' section > make sure 'Give Administrative Privileges' is toggled on > before clicking [Send Invite]

    2. To make an existing member admin of your community, click on the [Members] tab > click the 3 dots of the member you want to make admin > then click [Change Role] > and select [Admin]



Manage Requests To Join Your Community

Membership answers can be reviewed before approving new members.

  1. Inside your community, click the [Members] tab.

  2. Select the [Requested] tab to see pending requests, or click the three dots on an active member’s profile card > select [View Membership Answers].




Remove Community Members and Revoke Access

  1. Inside your community, click the [Members] tab > find the member, click the three dots next to their name, then select [Remove Member].

  2. You can also revoke any community and course access straight from the [Contact] tab of the Ivorey main menu, by clicking into their contact profile > scrolling down the left-hand panel > and removing any courses/offers.



Frequently Asked Questions

Can I have multiple admins in my community?

Yes! You can invite as many admins as needed to help manage members and settings.

Can members see membership answers once submitted?

No. Only admins can view submitted answers for review.


Next Steps

If you’ve completed the steps above, head back to the Master Help Guide on Communities to continue with the next phase of setup.

Each Master Help Guide acts as your project plan, teaching you the feature, laying out the steps in the right order, and linking to every resource you’ll need along the way.



Need Help?

Hit the support chat widget inside Ivorey - we can:

  • Walk you through any of the steps

  • Troubleshoot anything that’s not working

We’re here and ready to help via the chat widget in the bottom right of your Ivorey™ account. Or if you are looking for done-for-you support, you can browse our current services here 🤍

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