Canva Integration

Before You Dive In

The Canva integration inside Ivorey allows you to edit, design and import graphics directly into your media storage without switching platforms. This means faster content creation, better brand consistency, and less time downloading and re-uploading files between tools.

By connecting Canva to Ivorey, you can streamline your design workflow and keep everything organised in one place.

This guide is perfect if you want to:

• Connect your Canva account to Ivorey

• Create new designs inside Ivorey using Canva

• Edit designs in Canva editor

• Import existing Canva designs directly into your Media Storage

You can only connect one Canva account per account

How to Integrate Canva and Ivorey

1. From the main Ivorey menu, go to Media Library > along the top right click [Canva] > and click [Connect]

2. Click [Allow] to grant access

3. Return to your Media Storage, the Canva button will show as 'Connected'

4. From the dropdown menu on the top left of your screen, click the dropdown and select Canva to see, edit and import designs

How to Edit in Canva

When you open a media asset from within Ivorey to edit in Canva, it will automatically launch the Canva editor in a new browser tab. From here, you can make edits directly in Canva as you normally would.

You’ll be able to edit the following files in Canva:

• Canva designs opened directly from the Canva view (where permissions allow)

• Files in My Media with these formats:

  • PNG

  • JPG

  • JPEG

Limitations:

• Private Canva files cannot be edited

• If a user is not the one who installed Canva and attempts to edit a Canva design, they’ll see: “You have view-only access to this media. To make changes, import it into your own storage or reach out to your admin for access.”

If you're editing an asset inside 'My Media' in the Canva Editor, it will not automatically sync and update the current asset inside 'My Media'.

Once you're done editing, you can close the tab and you will find your updated design under 'Canva' from the dropdown menu on the top left of your screen. You will need re-import the design into your media storage to use inside Ivorey.

How to Download Canva Designs to Your Local Storage

Downloading a design exports your Canva designs from Canva, into your local storage with a consistent format based on the number of pages the design has.

Download formats:

• 1-page design → PNG

• Multi-page design → PDF

How to Import Canva Designs to Media Library Inside Ivorey

Importing a Canva design creates a new, independent file in 'My Media'. This allows you to use the asset across Ivorey.

Once imported, the file is no longer linked to the original Canva design. So any changes made in Canva after importing will not automatically update the version in 'My Media'.

Import formats:

• 1-page design → PNG

• Multi-page design → PDF

Multi-User Access Behaviour

Because the Canva connection is installed at the account level, access differs depending on whether a user connected the integration.

Installer (the user who connects Canva):

• Full edit access in Canva (when the Canva file allows editing)

• Can import designs

Other users in the same account:

• Can view, search, and browse Canva assets

• Can download designs

• Can import designs into their own My Media

• Cannot connect a different Canva account unless the integration is uninstalled

• Cannot directly edit Canva designs (view-only limitation)

Not supported:

• Proxy users (Login As) do not have access

Frequently Asked Questions

Need Help?

Hit the support chat widget inside Ivorey - we can:

• Walk you through any of the steps

• Troubleshoot anything that’s not working

We’re here and ready to help via the chat widget in the bottom right of your Ivorey account. Or if you are looking for done-for-you support, you can browse our current services here