Ask AI is your built-in AI assistant inside Ivorey™, ready to help you get things done without switching between a dozen different tools. You can use it to draft content, generate and edit images, create blog posts, summarise a contact, take quick actions in your account, and ask questions about your business, all from one place.
The more context Ask AI has about your business, the better its results, so it's worth knowing how it gets to know you before you begin.
Two things help Ask AI feel tailored to you. Your Brand Voice gives it your tone, services, and messaging, so the content it writes sounds like you rather than generic copy. Setting this up first makes a real difference to the quality of what you get back.
Ask AI also has a memory. As you chat, it quietly saves useful, reusable details, like your role, your business, and your preferences, so you don't have to repeat yourself every time. You’ll notice it sometimes seems to remember earlier conversations. You're always in control of what it keeps, and you can review or clear these memories whenever you like.
This guide is perfect if you want to:
Use AI as an assistant inside your Ivorey™ account
Draft on-brand content like emails, blog posts, and captions without leaving Ivorey™
Use AI to create a course or community
Generate and edit images for your campaigns, website, and socials
Schedule recurring AI prompts
Ask AI works through simple, natural prompts - you tell it what you need, and it responds or takes action for you. You can type your prompt or dictate it out loud.
From the main Ivorey™ menu, go to Ask AI, for a full-screen workspace to focus on bigger tasks, or for quick access from anywhere in Ivorey™, click the [Ask AI] button in the top right corner
Type your prompt into the message box, or click the 🎙 microphone icon to speak it out loud. Example prompts:
Write a Facebook post for my spring promotion using my brand voice
Give me five blog post ideas about email marketing
Show me tomorrow's booked appointments
(optional) Click the [+] plus icon to upload an image or file from your device, or paste in a URL to use as a reference or to include in the task
Press Enter or click the [↑] arrow icon button to submit your prompt
Review the response > and keep the conversation going with follow-up prompts (Ask AI remembers the context of your chat as you go)
While Ask AI is thinking, you can press the [◾] square icon to stop Ask AI from processing a prompt > you can then type in a new prompt
If you’re using the full screen Ask AI space, click the [◧] window icon, to open the left-hand side panel:
To begin a separate conversation or task, click the [📝 New chat] button
To return to an earlier conversation, click on any thread under the Recents drop-down menu, or click to [Search] for the thread
Click the [⋮] three dots on any thread, to [Rename] it or [Delete] it
If you’re using the quick access Ask AI panel, in the top right corner:
Click the 💬 speech bubbles icon to open a new conversation
Click the 🕓 clock icon to access a previous conversation
Click the [⤢] arrows icon to open the conversation in full screen (click again to return back to the side panel view again)
Click the [X] to close the Ask AI panel (your conversation will be there to access any time)
Ask AI can take you from an idea to a structured, ready-to-publish course or community through a simple chat conversation. Describe what you want to build and it will generate the full outline, write lesson content, set up quizzes and assignments, configure your settings, and build the community structure, without you needing to click through every setting manually.
From the main Ivorey™ menu, go to Ask AI > click New chat > and describe the course or community you want to build, for example:
Create a 5-module course on email marketing for small business owners, with 3 lessons per module
Create a free community group for women in business called The Go Getters, linking to my website [paste in URL]
Build a course called The Confident Leader Lab with a welcome module and a drip schedule that unlocks one module per week
Ask AI will generate a course/community outline for you to review > reply to ask for any changes or to approve, before it builds the full structure (e.g. rename module 3 to Getting Started)
Once you confirm, Ask AI will create the course, modules, lessons, and any quizzes or assessments or build the community inside your Ivorey™ account
Get Ask AI to help you configure your course or community settings, by ask, for example:
Set this course to drip one module per week
Set the price for this course/community to $299 per month
Add an instructor bio for [your name]
Always review a course or community before publishing or sharing the link - refer to our Course or Community guides for the details
Note: Ask AI will ask for confirmation before making any significant changes and won't delete content without a clear instruction, so you can experiment freely without worrying about losing your work.
Ask AI can create an image from a written description and refine it through follow-up prompts, for a post, email, or web page. You can keep adjusting it until it's right, then save it to reuse.
From the main Ivorey™ menu, go to Ask AI > click New chat > type a description of the image you want (e.g. Generate an image of a sunny beach yoga class for a wellness brand) > you can add a design style if you like, such as "realistic", "cartoon", or "3D" > and press Enter
After a few seconds, Ask AI will generate your image > type an edit instruction into the prompt field below the image, to refine it (e.g. add soft morning light or make the background brighter) > and press Enter
You can keep refining as many times as you like
Once you're happy with your image, click the [↓] down arrow, in the bottom left corner to download the image to your device, so you can use it
Note: Any content uploaded to or downloaded from Ask AI won’t be automatically saved to your media library in Ivorey™. If you don't save an image generated by Ask AI, it stays available inside the thread to access later.
Ask AI can turn a single prompt into a structured, SEO-friendly blog draft, complete with title suggestions, headings, and long-form copy. You then drop it into your blog to format and publish.
From the main Ivorey™ menu, go to Ask AI > click New chat > write a clear prompt describing the post you want (the more detail you give, the better the draft), try to include:
Your topic and who it's for
Roughly how long you'd like it (e.g. around 1,000 words)
Your tone of voice (e.g. warm and professional)
Any keywords or a call to action you'd like included
Example: “Write a 1,000-word blog post for busy founders on how to stay consistent on social media. Warm but professional tone. Include headings and a call to action to book a discovery call.”
(optional) Paste in a URL or add an image for extra context > and tell Ask AI how to use it (e.g. use this page for context on my services)
Press Enter to submit your prompt > and review the draft
Ask for changes if you need them, such as "shorten the intro" or "make it more story-driven"
When you're happy, copy the draft > and paste it into a new post in your blog to format > add images > set your SEO details > and publish - refer to our Create a Blog Post guide for the detailed steps
Note: Ask AI can pull in recent information from the web for current topics, but always read through and fact-check your draft before publishing.
Ask AI can help you build a knowledge base, a library of information about your business, and connect it to your customer-facing AI agents so they answer more accurately. It can use your Brand Voice or your website as the starting content.
From the main Ivorey™ menu, go to Ask AI > click New chat > and type what you'd like Ask AI to build
Example: "Create a knowledge base from my website [paste in URL] and attach it to my Conversation AI"
Confirm the content source when prompted
Ask AI may want to use your Brand Voice, suggest your website, or let you enter a different URL
It always asks before crawling any website
Let Ask AI create the knowledge base (if you've chosen a website, it adds it as a source and begins gathering the content automatically)
If prompted, choose whether to generate FAQs from your business information (you can also add these later)
Choose where to attach your knowledge base:
An existing or new Conversation AI bot (these can use more than one knowledge base) - refer to our Conversation AI guide for the details
An existing Voice AI agent (these use one knowledge base each)
If you find yourself asking Ask AI the same thing regularly, you can schedule it to run automatically and save the results for you, like a weekly content brief every Monday, or a daily summary of new leads. Your insights arrive on time without you lifting a finger.
From the main Ivorey™ menu, go to Ask AI > click the [◧] window icon, to open the left-hand side panel > and click [Scheduled]
Click [+ New task] > and fill in your task details:
Name: a clear label (e.g. Monday content brief)
Description: (optional) give more information about the task
Prompt: exactly what you want Ask AI to do (e.g. Give me three content ideas for this week based on my brand voice)
Frequency: choose how often it runs - Hourly, Daily, Weekdays, or Weekly
Click [Save]
You can also create a scheduled task straight from a chat by asking (e.g. Send me a summary of new leads every weekday at 9 am) > and Ask AI will set it up for you
Your task appears in the list with its next run time shown in your local time > and will also display in the left-hand sidebar, under the Scheduled drop-down
When a task runs, open it from your task list to read the result > a 🔵 blue circle marker shows you when a new result is waiting
Click the 📝 note icon to edit the task > click [Save Changes]
Click the 🗑 trash icon to delete the task
Click the [▶ Run Now] button to run the task immediately
Under Repeats, toggle it OFF to pause > and ON to resume (pausing stops it running until you resume it, without losing your past results)
Over time, Ask AI saves useful details about you and your business so you don't have to repeat yourself in every chat. You're always in control of what it keeps, and you can review or remove anything that's no longer relevant.
From the main Ivorey™ menu, go to Ask AI > and click [Account] at the bottom left
On the Personalization tab, next to Memory, click the [Manage] button
Review the list of saved memories, or search to find a specific one
Click the 🗑 trash icon, next to any specific memory, to remove anything that's outdated or no longer useful
In the top right corner:
Click the [≡] lines icon to sort by newest or oldest first
Click the 🗑 trash icon, to delete all memories
Click the [↑ Import Memories] button, to type or paste in anything you want Ask AI to remember about you or your business
Copy the provided prompt > and paste it into your existing AI assistant (e.g. ChatGPT, Claude, etc.), to get a summary of your business from those existing threads
Note: You can import up to 100 memories at a time, and any duplicates are skipped automatically.
No, a scheduled Ask AI task will not email you with the result by default. It runs your prompt and saves the result to its history for you to read. It will only send an email or message if your prompt specifically asks it to, and your account is set up to send internal notifications and/or emails.
Yes. Alongside writing content and answering questions, Ask AI can carry out supported actions from chat when you ask, such as creating a contact, applying tags, or updating a pipeline.
Hit the support chat widget inside Ivorey™ - we can:
Walk you through any of the steps
Troubleshoot anything that is not working
We are here and ready to help via the chat widget in the bottom right of your Ivorey™ account. Or if you are looking for done-for-you support, you can browse our current services here 🤍