Claude Integration

Once connected, your AI agent can interact with your Ivorey™ account, with no need to open the platform or click through menus manually. Examples of what it can do:

• Search for and update contacts

• Read and send messages in conversations

• View and update pipeline opportunities

• Check calendar availability and book appointments

• Pull reporting data and activity logs

Our MCP server connection supports MCP-compatible applications that can connect through HTTP, this includes:

• Claude.ai (browser or desktop app)

• OpenAI Playground

• Cursor

• Windsurf

• Custom MCP-compatible applications

1. Open your Claude account on browser or via the desktop app > click [Customize] in the left-hand sidebar > and select [Connectors]

2. Click the [+] plus icon > and select [Add custom connector]

3. In the Name field, type in what you want the connection to be called (e.g. Ivorey) > and in the Remote MCP server URL field, paste in the following URL: https://services.leadconnectorhq.com/mcp/

4. Leave the Advanced Settings fields blank > and click the [Add] button

5. Once your custom connector is created, on the right-hand side, click the [Connect] button

6. You will be redirected to a login page for LeadConnector > log in using your usual Ivorey™ account login details (for the account you want to connect) > and click the [Next] button at the bottom of the page (in the upcoming steps you will be able to configure your permissions)

7. Select the Ivorey™ account you want to connect, from the drop-down

8. Configure the permissions, to select either [Always Allow], [Needs Approval] or [Blocked], for each of the Read-Only and Write/Delete tools > or use the drop-down to set the permissions for the entire group of Read-Only and Write/Delete tools
   
   Note: If you want Claude to be read-only, set all Write/Delete tools to [Needs Approval] or [Blocked]. This means Claude can look things up but cannot make changes without your explicit sign-off. You can update these permissions at any time.

9. In the top right corner, click the [⋮] three dots > and select [Refresh tools list] to save your permissions
   
   Note: You can return here to adjust and refresh your permissions at any time.

10. Your Claude is now connected to Ivorey™ - click the [+] plus icon in any chat > hover over Connectors > and toggle ON your Ivorey custom connector to enable it for that conversation > then ask Claude anything about your Ivorey™ account

It’s possible for your AI agent to read data and make changes inside your account, depending on the permissions you enable. View permissions allow reading only, but Edit permissions allow the agent to make changes. Only enable Edit permissions for areas you are comfortable with the AI agent updating.

If you are on Claude’s Free plan, your account will be limited to one custom connector - confirm if you already have in place, and consider whether you need to upgrade plans or if you can remove the existing custom connector.

If you are on Claude’s Team or Enterprise plans, only an account admin will have permissions to create a custom connector. Please ask your Claude account admin to create the connector, at which point you should be able to go in and connect it to your Ivorey™ account.

Only one Ivorey™ account can be connected to one Claude account at a time.

If you are using a different AI tool that supports MCP, you can use the same Ivorey™ MCP server URL. Refer to that tool's documentation for how to add a custom MCP connection, or reach out to their support for guidance.