Before You Dive In

This article is one step from our Master Help Guide: All About Social Scheduling. We recommend starting with the visual walkthrough video and examples inside the Master Help Guide before diving into the technical setup below.

Each Master Help Guide acts as your project plan - teaching you the feature, laying out the steps in the right order, and linking to every resource you’ll need along the way.

This guide is perfect if you're looking to:

Connect your social media accounts to Ivorey
Plan and schedule social media posts across multiple accounts
Batch content for social media and seek approval if needed
Respond to comments and keep an engaged audience

Connecting Your Social Accounts

Connecting your social accounts inside of Ivorey allows you to post across multiple channels, engage directly with your audience and assess statistics all in one place.

Click here for written steps

From the Ivorey™ main menu, go to [Marketing] > then along the top menu bar then click [Social Planner]
Click [Settings] > then click [+ Connect Social] and choose the social media platforms you'd like to connect (e.g., Facebook, Instagram, LinkedIn, TikTok, YouTube, Pinterest Your Community etc.)
Authenticate Your Accounts > Follow the on-screen prompts to log in and authorise each platform. Make sure you’re logged into the correct account before connecting.

Next Steps

If you’ve completed the steps above, head back to the Master Help Guide on Social Media Scheduling to move onto the next phase.

Each Master Help Guide acts as your project plan - teaching you the feature, laying out the steps in the right order, and linking to every resource you’ll need along the way.

Frequently Asked Questions about Social Media Scheduling

Can I connect more than one Instagram account?

Yes! You can connect multiple Instagram accounts to Ivorey repeat Step 1 to add additional Accounts. Note this feature will integrate your DMs with the unified inbox and is best for businesses that have a business account and personal brand. It's not intended for Social Media Management.

Which social media channels can be connected?

Ivorey currently supports posting to Instagram, Facebook, Bluesky, Pinterest, TikTok, LinkedIn, YouTube and Threads.

Can I add my Facebook group to the social media planner?

Unfortunately Meta discontinued the ability to integrate Facebook Groups with third party scheduling platforms on April 22, 2024. This means you can no longer use third-party apps to post to your group automatically.

Can I utilise the Social Planner to post to my Community inside of Ivorey as well?

Yes! You can connect any Community inside of Ivorey to batch content and schedule posts for as well. You can choose which thread you'd like to post inside and more!

How to stop Instagram messages from being added as contacts?

Currently, any new Instagram conversation will automatically create a contact in the CRM, even if details like name or email are missing. Unfortunately, there isn’t a native way to stop this behaviour, as it is tied to how the integration with Instagram works.

How do I turn off notifications in Ivorey for connected social media messages?

To turn off the notifications from your Instagram and Facebook, you will just need to navigate to Settings > select Integrations > then click on the Settings button under the FB and IG accounts and toggle off 'Sync DM Messages for all accounts'

Still Need Help?

Hit the support chat widget inside Ivorey - we can:

Walk you through any of the steps
Troubleshoot anything that’s not working

We’re here and ready to help via the chat widget in the bottom right of your Ivorey™ account. Or if you are looking for done-for-you support, you can browse our current services here 🤍

START HERE: The Ivorey™ Onboarding Checklist

Facebook Or Instagram Keyword Bot

All About Social Media Scheduling: A Master Help Guide

Create and Schedule Your Social Posts

Managing Your Social Content