company logo

Help center

Login to Ivorey™
All collectionsPipelinesAll About Pipelines: A Master Help Guide

All About Pipelines: A Master Help Guide

Learn all about Pipelines and access our step-by-step project plan with every article, template and resource you'll need along the way!

Getting Started With Ivorey™ Pipelines

Before you steam ahead setting up your pipelines, here's some good-to-know information that will ensure you understand how pipelines work in Ivorey™, and whether a pipeline is the right fit for your needs.

Learn the basics of pipelines

Pipelines in Ivorey™ are visual boards that help you track, visualise and manage your customer journey. Imagine a Kanban board where leads or clients move through stages, until they reach a defined goal - such as completing a sale, or being successfully onboarded. The goal is to move each opportunity (e.g. client or contract) through to the other end to achieve the goal. Common pipeline use cases are sales pipelines, onboarding pipelines and offboarding pipelines - though you can use them for any journey related to your contacts.


A Visual Walkthrough of Pipelines


How To Set Up Pipelines: A Step-By-Step Guide

  1. Understand and plan out your pipeline journeys ​

  2. Customise our bonus pre-built sales pipeline

  3. Build a pipeline from scratch​​

  4. Automate your pipeline

info icon
Tip: Use AI to help you build and automate your pipeline. Ask AI can build a pipeline with custom stages, create opportunities, and help you manage updates. Workflow AI can build out your pipeline automations.

Frequently Asked Questions About Pipelines

Can I access my pipelines from my phone?

Yes, you can access pipelines from your mobile, using the free LeadConnector app, which is available in both Android and Apple app stores. Please refer to our LeadConnector App guide for the details.


Need Help?

Hit the support chat widget inside Ivorey™ - we can:

  • Walk you through any of the steps

  • Troubleshoot anything that’s not working

We’re here and ready to help via the chat widget in the bottom right of your Ivorey™ account. Or if you are looking for done-for-you support, you can browse our current services here 🤍

Did this answer your question?
😞
😐
😁