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Create Custom Certificates and Badges for Courses and Communities

Jamie from Ivorey™ avatar
Written by Jamie from Ivorey™
Updated this week

In Ivorey™, you can create customised certificates and badges to recognise progress, completion, and milestones inside your courses and communities. These can be branded to match your business and automatically awarded to members when they complete specific actions.

In this guide, you’ll learn how to design custom certificates and badges, apply them to your courses or communities, and use them to enhance engagement, motivation, and completion rates for your members.

This guide is ideal if you want to:

  • Reward course completion or milestones

  • Create branded certificates for programs, trainings, or cohorts

  • Use badges to gamify participation inside communities

  • Offer tangible proof of completion for students or clients


Understanding Certificates and Badges

Certificates and badges serve different purposes inside Ivorey™, and you can use either, or both, depending on your program structure.

Certificates are typically used to mark completion of a course, program, or formal learning experience. They’re ideal for:

  • Full course completion

  • Cohort programs

  • Professional or educational trainings

  • Downloadable or shareable proof of completion

Badges are more flexible and are often used for progress, participation, or milestones. They work well for:

  • Module or lesson milestones

  • Community engagement

  • Challenges or gamified programs

  • Ongoing memberships or communities


Create Custom Certificates

Ivorey™ allows you to design custom certificates visually, including layout, text, and branding elements, to better reflect your brand and programs.

Click here for the written steps

  1. From the main Ivorey™ menu, select [Courses] > along the top menu bar select [Credentials] > click the [+ Create] button > and select [Create Certificate]

  2. Select [From Scratch] > give your certificate a name related to what you plan to use it for (e.g. Course Name Completion Certificate) > and click the [Create] button

  3. Along the left-hand sidebar, you have the following tabs:

    • Template - choose a template to use a base starting point, everything is customisable

    • Text - add text to your design

    • Elements - add elements to your design, such as lines, shapes, ribbons, icons, graphics

    • Frame - add a frame to your design or edit the frame used in a template design (hold down the Alt key to move or edit your frame)

    • Image - add an image to your design

    • Signature - add a signature to your design

    • Background - set the background colour or image for your design

    • Resize - select the layout (portrait or landscape) and sizing or custom dimensions for your design

  4. Click the [Preview] button at the top right of your screen to preview your design > and click the [Save] button when you're done editing

    Note: If you want to manually issue a certificate, you can press the [Send] button > fill in the Instructor and Recipient names > click the 📝 Edit button next to Email Template to select and edit a template > and click the [Send Email] button

  5. Click the ← back arrow at the top left of your screen, and you will now see your new certificate under Templates > click the (⁝) 3 dots on the certificate, here you can:

    • Preview your certificate

    • Set an expiry date

    • Edit your design

    • Clone your certificate

    • Delete your certificate


Create Custom Badges

Badges are a powerful way to recognise progress and encourage participation. Design custom badges that can be awarded automatically or manually in courses and communities.

Click here for the written steps

  1. From the main Ivorey™ menu, select [Courses] > along the top menu bar select [Credentials] > click the [+ Create] button > and select [Create Badge]

  2. Select [From Scratch] > give your badge a name related to what you plan to use it for (e.g. Course Name Welcome Badge) > and click the [Create] button

  3. Along the left-hand sidebar, you have the following tabs:

    • Template - choose a template to use a base starting point, everything is customisable

    • Text - add text to your design

    • Elements - add elements to your design, such as base shapes, lines, shapes, ribbons, icons, graphics

    • Image - add an image to your design

  4. Click the [Preview] button at the top right of your screen to preview your design > and click the [Save] button when you're done editing

    Note: If you want to manually issue a badge, you can press the [Send] button > fill in the Instructor and Recipient names > click the 📝 Edit button next to Email Template to select and edit a template > and click the [Send Email] button

  5. Click the ← back arrow at the top left of your screen, and you will now see your new badge under Templates > click the (⁝) 3 dots on the badge, here you can:

    • Preview your badge

    • Set an expiry date

    • Edit your design

    • Clone your badge

    • Delete your badge


Apply a Custom Certificate or Badge to a Course or Community

Once your certificate and/or badge is created, they can be applied to courses and communities to recognise engagement or milestones.

  • For instructions on how to add a credential to a course, please refer to Step 2 in our Create a Course and Course Offer guide - your newly designed certificate or badge will now display under My Templates.

  • For instructions on how to add a certificate to a community, please refer to our Create Rewards For Community Gamification guide - and add an "Issue Certificate" action to your workflow.


Still Need Help?

Hit the support chat widget inside Ivorey™ – we can:

  • Walk you through any of the steps

  • Troubleshoot anything that’s not working

We’re here and ready to help via the chat widget in the bottom right of your Ivorey™ account. Or if you are looking for done-for-you support, you can browse our current services here 🤍

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