In Ivorey
, you can create customised certificates and badges to recognise progress, completion, and milestones inside your courses and communities. These can be branded to match your business and automatically awarded to members when they complete specific actions.
In this guide, you’ll learn how to design custom certificates and badges, apply them to your courses or communities, and use them to enhance engagement, motivation, and completion rates for your members.
This guide is ideal if you want to:
Reward course completion or milestones
Create branded certificates for programs, trainings, or cohorts
Use badges to gamify participation inside communities
Offer tangible proof of completion for students or clients
Certificates and badges serve different purposes inside Ivorey, and you can use either, or both, depending on your program structure.
Certificates are typically used to mark completion of a course, program, or formal learning experience. They’re ideal for:
Full course completion
Cohort programs
Professional or educational trainings
Downloadable or shareable proof of completion
Badges are more flexible and are often used for progress, participation, or milestones. They work well for:
Module or lesson milestones
Community engagement
Challenges or gamified programs
Ongoing memberships or communities
Ivorey allows you to design custom certificates visually, including layout, text, and branding elements, to better reflect your brand and programs.
From the main Ivorey menu, select [Courses] > along the top menu bar select [Credentials] > click the [+ Create] button > and select [Create Certificate]
Select [From Scratch] > give your certificate a name related to what you plan to use it for (e.g. Course Name Completion Certificate) > and click the [Create] button
Along the left-hand sidebar, you have the following tabs:
Template - choose a template to use a base starting point, everything is customisable
Text - add text to your design
Elements - add elements to your design, such as lines, shapes, ribbons, icons, graphics
Frame - add a frame to your design or edit the frame used in a template design (hold down the Alt key to move or edit your frame)
Image - add an image to your design
Signature - add a signature to your design
Background - set the background colour or image for your design
Resize - select the layout (portrait or landscape) and sizing or custom dimensions for your design
Click the [Preview] button at the top right of your screen to preview your design > and click the [Save] button when you're done editing
Note: If you want to manually issue a certificate, you can press the [Send] button > fill in the Instructor and Recipient names > click the 
Edit button next to Email Template to select and edit a template > and click the [Send Email] button
Click the ← back arrow at the top left of your screen, and you will now see your new certificate under Templates > click the (⁝) 3 dots on the certificate, here you can:
Preview your certificate
Set an expiry date
Edit your design
Clone your certificate
Delete your certificate
Badges are a powerful way to recognise progress and encourage participation. Design custom badges that can be awarded automatically or manually in courses and communities.
From the main Ivorey menu, select [Courses] > along the top menu bar select [Credentials] > click the [+ Create] button > and select [Create Badge]
Select [From Scratch] > give your badge a name related to what you plan to use it for (e.g. Course Name Welcome Badge) > and click the [Create] button
Along the left-hand sidebar, you have the following tabs:
Template - choose a template to use a base starting point, everything is customisable
Text - add text to your design
Elements - add elements to your design, such as base shapes, lines, shapes, ribbons, icons, graphics
Image - add an image to your design
Click the [Preview] button at the top right of your screen to preview your design > and click the [Save] button when you're done editing
Note: If you want to manually issue a badge, you can press the [Send] button > fill in the Instructor and Recipient names > click the Edit button next to Email Template to select and edit a template > and click the [Send Email] button
Click the ← back arrow at the top left of your screen, and you will now see your new badge under Templates > click the (⁝) 3 dots on the badge, here you can:
Preview your badge
Set an expiry date
Edit your design
Clone your badge
Delete your badge
Once your certificate and/or badge is created, they can be applied to courses and communities to recognise engagement or milestones.
For instructions on how to add a credential to a course, please refer to Step 2 in our Create a Course and Course Offer guide - your newly designed certificate or badge will now display under My Templates.
For instructions on how to add a certificate to a community, please refer to our Create Rewards For Community Gamification guide - and add an "Issue Certificate" action to your workflow.
Hit the support chat widget inside Ivorey – we can:
Walk you through any of the steps
Troubleshoot anything that’s not working
We’re here and ready to help via the chat widget in the bottom right of your Ivorey account. Or if you are looking for done-for-you support, you can browse our current services here 
