Ivorey™ email marketing offers a seamless alternative to tools like ActiveCampaign, Kit, and Flodesk. Email marketing is a powerful tool for businesses to engage with their audience effectively. Ivorey™ offers comprehensive email marketing features, enabling you to send broadcasts, automated sequences, and campaigns smoothly.

To get started, you'll need to set up your email services, which includes cleaning and importing your contact list, creating a dedicated sending domain, and following best practices to prevent your emails from landing in spam folders. With Ivorey's user-friendly interface, you can manage all your email communications in one place, ensuring better deliverability and engagement. Simply follow the step-by-step guide below to get started.

Absolutely! Our mission is to close what we've coined the 'Implementation Gap', which is why women hire us to "do it for them" every single day! Browse and book a done-for-you service right here.

With Ivorey™, you can use our shared domain, but we strongly recommend spending just 10-15 minutes to set up your own dedicated sending domain instead. This way, you’ll build up your domain’s reputation over time, boosting the chances of landing directly in the inbox (not the junk folder!) and significantly improving your open rates.

This slow and steady email warm up will ensure you protect your domain reputation, improve your deliverability, and end up with emails that always land in the primary inbox instead of the junk folder. It's a process that takes a little bit of patience over your first weeks, but will bring you a massive return in the near future!

When you go to send or schedule your first email, you'll see it offer a functionality called [Drip Mode]. We highly suggest using this feature, and setting it to send 20 emails (or less) every 5 minutes, and don't send more than 1,000 emails on your first day. You can gradually increase the volume each time you send your emails.

In order to create automated email sequences to use in your workflows, you first need to create the emails. From the main menu, go to [Marketing] then > [Emails] then > [Templates]. Here, you can create all of your emails with the drag-and-drop builder, name and organize them into folders for easy access and maintenance in the future. Inside each email, you can use the 'Custom Values' feature to automatically populate information.
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Once you've created your email templates, they will then become available from the drop-down menu when you use the "Send An Email" option inside of workflows.
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Learn the 4 main ways you can send emails inside of Ivorey™

When you go to send an email broadcast, it will ask you who you want to send the email to. Whilst you can handpick the contacts, or choose them based on tags, a more common approach is to create smart lists. These are dynamic lists that will update based on who meets certain criteria. Watch the video below to learn how to create your own.
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Yes, you can send emails from different addresses in Ivorey™ for multiple businesses by setting up multiple email dedicated sending domain. However we don't usually recommend this approach, as the segmenting in your CRM will get very confusing having all your different contact lists combined. At this stage, you can also only use one email domain for automated emails. If you're prepared to setup your own unique tagging system to keep the lists organized and plan on sending manual email broadcasts only, you can do so!

Yes! We have an optional 2-way sync lets you connect your Gmail to Ivorey’s unified messaging inbox, bringing together all the communication with your contact into one place - whether its via emails, SMS or social media.
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The sync is NOT designed to forward all of your normal Gmail emails into Ivorey™. The idea behind it is that when you send a contact an email from Ivorey™ (e.g. following up on a sales conversation), when they reply via email their response will come straight back into the Ivorey™ inbox so all the conversation thread happens in one place.

How to setup Gmail 2-way sync:

Ivorey™ has managed to keep our plan costs some of the most affordable in the industry, but there are some real charges that we have to pay to telco providers every single time you send an email or sms. Instead of blanket price increases to our plans like other companies do, we have implemented a pay-for-what-you-need system where only the members who want to send high volumes of emails will need to pay slightly more to cover these additional costs.

The cost is just $0.002c USD per email, but all Ivorey™ plans include $20USD of complimentary credit. If you use this credit on email services, that equates to your first 10,000 emails per month completely free. Anything above this will get charged to the same card you subscribed to Ivorey™ with. You can monitor these transactions and wallet balance under [Settings] then > [Billing].

If you're an Enterprise level customer, be sure to contact our team to setup a customized plan more suitable to your needs.

Yes, Ivorey™ offers a variety of customizable email templates, to help you create professional and engaging emails quickly. They are pre-loaded into your account under [Marketing] then > [Emails] then > [Templates].

To send an email with course login details in Ivorey™, use the 'Course Login' email template we have pre-loaded into your account under [Marketing] then > [Emails] then > [Templates]. You will find the "Login Details" email template under the "Courses" Folder. Once you've customized the email for your own needs, you can add it into any workflow, such as your post-purchase workflow after someone signs up for our course. Please refer to the Courses Master Help Guide for details on how to do that.
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When sending emails, drag and drop the [Footer] element which automatically includes your unique unsubscribe link.

You'll need to click on [Settings] > [Email services] > [Dedicated Domain And IP] > click on the three dots next to the domain name you want to delete, and click [Delete domain]

From there, you'll be able to start fresh by following step 3 of this guide.

When you're asked to put in your subdomain, you can enter 'mail.yourdomain.com' and add the DNS settings from there.

To have your replies sent to your personal email account, you can change this by going to Settings > Email Services > Reply & Forward Settings > under Reply Address you can put the address you want replies being sent to.

Important Note: Setting this up will mean reply conversations cannot be tracked and will not come to conversation thread inside of the Ivorey inbox.

Workflows offer both plain-text emails or the option to send out beautifully designed emails. As most businesses will end up having dozens of different workflows and potentially hundreds of workflow steps, Ivorey™ has a dedicated section where all your emails are kept in one place. This is where you need to create all your emails FIRST, and then add them into your workflows.

From the main menu, go to [Marketing] then > [Emails] then > [Templates]. Here, you can create all of your emails with the drag-and-drop builder, name and organize them into folders for easy access and maintenance in the future. Once you've created your email templates, they will then become available from the drop-down menu when you use the "Send An Email" option inside of workflows.