before you dive in
This article is one step from our Master Help Guide: All About Communities. We recommend starting with the Master Help Guide before diving into the technical setup below.
Each Master Help Guide acts as your project plan - teaching you the feature, laying out the steps in the right order, and linking to every resource you’ll need along the way.
the go live feature inside communities
The community Go Live feature inside ivorey gives you a simple, built-in way to connect with your audience in real time without needing external tools like Zoom or Google Meet. Whether you’re hosting workshops, coaching sessions, live Q&As, or community events, Go Live allows you to engage your members directly inside your community space, so you can:
Stream live video to your entire community or a specific group.
Host interactive sessions with real-time messaging through the built-in chat.
Deliver trainings or workshops without sending members to another platform.
Centralise all your content (courses, community posts, livestreams) in one place.
Access all your session recordings in one place inside your Recordings Hub
Build a content library for training, onboarding, or community value
Increase member engagement by offering more opportunities for face-to-face connection.
Go Live keeps everything inside your ecosystem, making it easier for members to show up and easier for you to run your sessions.
click here for the go live feature vs Zoom comparison
✅ Go Live:
| ⚠ Zoom/Google Meet:
|
click here for example use cases for using go live in your community
Weekly or monthly community Q&A sessions
Live coaching or mentorship calls
Guest expert sessions
Onboarding or welcome orientations
Challenge events or workshop series
Co-working sessions or office hours
how to livestream in your communities
You can now host live sessions directly inside your ivorey community spaces - no extra tools or links required. Whether it’s a group coaching call, a live Q&A, or an intimate check-in with your students, Go Live makes it easier than ever to foster meaningful connection right where your community already gathers.
click here for the written steps
From the main ivorey menu, go to Portals > Communities > Groups > find the specific community you want to go live in > and click the [Login] button
Once inside your community group, on the Discussion tab, click the [Go Live] button (the red video camera icon) right next to where you can write a post
A new window will pop up. If your group has multiple channels, select which one you want to go live in
Toggle on your Camera and Microphone. The first time you do this, your browser will ask for permission - click [Allow]
Choose your video source. You can connect external streaming software or select Meeting Room, which works like Google Meet or Zoom
Enter your Title and Description for the livestream
Choose your settings:
Keep as Post – posts the live replay in your discussion thread
Notify Members – sends a push notifications to all members who have the Kollab app
Click [Go Live] to start your session
The meeting room will open. Use the bottom controls to toggle your audio and video, or share your screen
On the right-hand side, you can view participants, open chat, see reactions, and manage raised hands
When finished, click [End Session] in the bottom-right corner and confirm
different modes to go live inside communities
option 1: meeting room mode (most popular)
Use Meeting Room Mode when you want face-to-face collaboration - coaching calls, live workshops, or office hours. Everyone is present in the same space, with the host managing who can speak, present, or share screens.
Preview camera and microphone before joining
Distinct Host and Attendee roles with granular permissions
Live text chat alongside video
Screen share (window or full desktop)
Emoji reactions and Raise Hand to request the mic
Dynamic layouts: Grid for collaboration, Speaker for presentations
Multi-participant support for panels and roundtables
Automatic recording so you can post a replay (optional) after the session
option 2: stream software mode
Choose this when you already produce video through external software (OBS, Zoom, StreamYard). You’ll connect your encoder using the provided Stream Key & URL, and your community will watch and interact via chat and reactions.
Auto-generated Stream Key and Stream URL to connect your encoder
Low-latency playback powered by Media-Core
Viewer chat and emoji reactions for real-time feedback
Use your existing cameras, scenes, and overlays
access and manage your recordings hub
Every Go Live session is recorded automatically, and your Recordings Hub gives you one central place to find them again. You can browse, search, replay, download, or remove your recordings, and start building a reusable library of content for training, onboarding, or ongoing member value.
Once a recording is saved in your Recordings Hub, you can share it as a community post directly from there, without downloading the video and uploading it again.
click here for the written steps
From inside your Community, go to the Events tab > click the [Recordings] button on the right
Browse your past recordings, or use the search bar and filters to find a specific session
Click a recording to open and watch it back
Click the [⋮] three dots on a recording, to select an action:
Download - save the recording to your device
Delete - permanently delete the recording from your recordings hub
Share as a post:
Select the Community and Channel to post in
Review the auto-filled post composer > and add optional context or discussion prompts
Click [Publish] to share your recording as a community post
frequently asked questions
do members need to install anything to join?
No extra installs are required to join a livestream inside communities. Members can join from supported desktop browsers or the GoKollab™ mobile app when signed in.
can i record a session and share a replay?
Yes. Your live session will be recorded automatically. Before going live, you can choose whether you want to post the recording to your community, so anyone who missed the live session can catch up.
can i recover a deleted recording?
Once a Community GoLive recording has been deleted, it cannot be recovered.
can i restrict access to live sessions?
Yes. Go Live inside specific private channels or paid groups so only those members can join. Pair with Community Events for scheduling and reminders.
what if my encoder won’t connect in stream software mode?
Double-check the Stream URL/Key, confirm you selected Stream Software Mode, and start your broadcast from the encoder. Test a few minutes before showtime.
is there chat moderation?
You can oversee the chat during the session, remove disruptive participants, and manage speaking permissions to keep the event smooth.
can i bring in guest speakers?
Yes. You can invite guests to join and assign host/speaking permissions during the session for full control.
can i schedule a live event?
Yes, you can schedule live sessions. Please refer to our Community Calendar Events guide for the detailed steps.
why can’t an admin in my community go live or create events?
If someone is set as an admin inside a Community, they would need to also be added as a Team Member in the main ivorey account (with the appropriate permissions), in order to go live or create events. Please refer to our Add and Manage Account Users guide for the steps to add a new team member, and ensure the relevant permissions are turned on.
is there a maximum number of participates or maximum amount of time you can go live?
There is no limit on the number of participants or length of a stream.
next steps
Each Master Help Guide acts as your project plan - teaching you the feature, laying out the steps in the right order, and linking to every resource you’ll need along the way.
need help?
Hit the support chat widget inside ivorey - we can:
Walk you through any of the steps
Troubleshoot anything that’s not working
We’re here and ready to help via the chat widget in the bottom right of your ivorey account. Or if you are looking for done-for-you support, you can browse our current services here 🤍