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GoKollab™ App for Courses, Communities and Client Portal on Mobile

Learn all about the free GoKollab™ App and access our step-by-step instructions, FAQs, and everything you need to know!

Getting Started with the GoKollab™ App

The GoKollab™ app gives your clients, students, and members easy access to their courses, communities, and content - right from their phones. It’s simple to use, and branded to your business.

Whether you're running a group program, membership, or online course, the app makes it easy to manage your communities and keep your clients engaged from wherever you (and they) are.

Watch the walkthrough below to see what your clients will experience inside the app.


What Your Clients Can Do Inside the App:

Once logged in, your members can:

  • Access their courses, modules, and lesson content

  • Post in their communities, engage in discussions, and comment on threads

  • View resources, videos, and downloads

  • Receive push notifications when you share announcements or updates

  • Track their progress through programs or course content

  • Customise their profile and add their social links

  • View and manage any documents and files you’ve shared via their client portal

  • Manage their billing, subscriptions and invoices (if you have this setting toggled on)

This gives your clients one central place to stay connected, organised, and fully supported - all from their phone.


How to Download the App

You and your clients can download the app using these links:

  • Download on the App Store (Apple)

  • Download on Google Play (Android)


Manage Mobile Notifications

Push notifications keep clients connected to your updates.

  • On iPhone/Android: go to your mobile device Settings > Notifications and adjust preferences (banners, sounds, badges).

  • Inside the app: clients can manage in-app notification preferences (if available).


How to Set Up Client Access

To give your clients access to GoKollab™:

  1. Create a Course or Community inside Ivorey™

  2. Publish the content and assign it to the appropriate contacts

  3. Grant access to your client (you can trigger this via a Workflow or manually)

  4. Direct your client to download the GoKollab™ app

  5. They’ll use their email and password to log in and access the spaces they’ve been assigned


Troubleshooting Access

If a client is having trouble logging in:

  • Double check that their email is the same one used in their Ivorey™ contact record

  • Ensure they’ve been granted access to the correct course or community

  • Ask them to reset their password if needed

Still having issues? We’re just a chat away - reach out via the chat widget in your Ivorey™ dashboard and we’ll help you get it sorted.


Frequently Asked Questions

Can I send push notifications to users through the app?

Yes, you can send notifications to users in the app! Use the community announcement feature to push updates straight to their phones.

Can members mark lessons complete in the app?

Absolutely, course progress syncs across devices in real-time.​

Does the app track engagement or analytics?

Yes, you'll be able to see course progress and community interaction inside your Ivorey™ dashboard.

How can I switch between my communities?

Switching between communities in the GoKollab™ app is simple. From the main menu on the top left, your clients can see all the communities they belong to and easily tap to move between them - no need to log out or switch accounts. This makes managing multiple groups effortless for you and effortless to navigate for your clients.

Do course videos pick up where my clients left off?

Yes! The GoKollab™ app automatically tracks your clients’ progress. When they return to a lesson, their video will resume right where they left off - making it easy to pick up without losing momentum.

Can members complete quizzes inside a course from the app?

Yes, your members will be able to complete a quiz, assessment, or any lesson included in your course, directly from the GoKollab™ app.


Need Help?

Hit the support chat widget inside Ivorey™ - we can:

  • Walk you through any of the steps

  • Troubleshoot anything that’s not working

We’re here and ready to help via the chat widget in the bottom right of your Ivorey™ account. Or if you are looking for done-for-you support, you can browse our current services here 🤍

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