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Content AI

Learn how to use AI-generated text and images inside Ivorey™, and access our step-by-step instructions, FAQs, and everything you need to know!

Before You Dive In

Content AI is a built-in assistant inside of Ivorey™ available wherever you're creating content: in the social planner, blogs, emails and the media library. It helps you generate new content and refine text you've already written, using a few guided details about your brand and what you're trying to say.

How does Content AI understand my business?

Your Brand Voice gives Content AI your tone, audience, and messaging, so the content it generates sounds like you rather than something generic. Setting this up first makes a real difference to the quality of what you get back. You can learn how to do this here.

This guide is perfect if you want to:

  • Generate fresh, on-brand content for your social media, blogs or emails (including text and images)

  • Create AI-generated images to use across your Ivorey™ account

  • Quickly fix grammar, spelling, length, or tone in text you've already written

  • Keep every piece of content aligned with your Brand Voice

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Content AI comes at an additional usage-based cost. Please refer to our Billing and Inclusions guide for the current pricing.

What Can Content AI Do?

Content AI is a capable, multi-functional writing assistant inside Ivorey™. But like any tool, it works best when you know what it's built for. Here's a quick overview of what it can do, and where its current limits are.

Click here for the list of capabilities
  • Generate social media captions and images - tailored to your chosen platform and content type in the social planner

  • Generate blog copy and images - draft an outline, introduction, or specific section from a title, description and keywords

  • Optimise email copy and generate images - create a text section, button, or subject line using a context, description, and tone

  • Generate images directly in the media library - create content from a simple description, stored in your media library and available to use anywhere in Ivorey™

  • Fix grammar and spelling - quickly correct text you've already written

  • Adjust the length or tone of existing text - make it longer, shorter, or simpler

Click here for the list of limitations
  • Doesn't build a whole email or page - that's what Email AI and Website & Funnel AI are for. Content AI works within your existing content, refining smaller pieces of text rather than a whole layout

  • Doesn't guarantee accuracy - as with any AI tool, always read through what Content AI generates before you publish it, to make sure it's accurate and sounds like you


How to Use Content AI

Content AI works through simple, guided prompts - you answer a few quick questions or tell it what you need, and it generates written content for you to review, edit, or add to your work.

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For content that sounds like you, set up your Brand Voice first so Content AI can match your tone and messaging. Without it, responses will be more generic.

Use Content AI to Generate a Social Media Post

Content AI can generate a caption and image tailored to the platform and post type you choose, using guided questions instead of a blank prompt box.

Click here for the written steps
  1. From the Ivorey™ main menu, go to Marketing > click Social Planner

  2. Click the [+ New Post] button > and select Content AI from the dropdown menu

  3. Select your platform (e.g. Facebook, Instagram, LinkedIn) and your content type (e.g. Post, Reel)

  4. Review your Brand Voice fields, which are auto-filled where possible. Note: You can override or add to these fields at any time.

  5. Fill out the mandatory fields, which are always visible, including your key message, content goal, and number of variations

  6. (Optional) Expand the collapsible menu to answer optional questions, such as call to action, target audience and additional instructions

  7. Review the variant options > and select the variant you’d like to use by clicking the [copy] button. This will automatically copy that variant’s copy into the box on the right

  8. Click [Generate] > review the written content Content AI creates for you

  9. Hover over the image icon > and select [Create image using AI]

    1. Type out a Description of your image, in short simple terms (e.g. a mum working from home) - or click [Try an example] to generate a quick prompt example

    2. Set the Number of variations you want to generate for your image

    3. Select your preferred Image Style (e.g. Photo, Animated, Sketch)

    4. Click [Generate] > and review the AI-generated images:

      1. (optional) Click [Generate new content] to generate a fresh set of variations

      2. (optional) Click [Edit with Ask AI] to open a side panel chat with Ask AI > describe any quick edits to the image > download the image from Ask AI > and upload it to your post in the social planner

        Note: Please refer to our Ask AI guide for details on how to use it. Ask AI does come at additional fees per usage.

      3. Rate each image with the 👍 thumbs up or 👎 thumbs down buttons, to help improve the AI

    5. Select your preferred Variation > and click [Continue]

  10. Your image will be added to your post > you can edit, replace or add alt text as usual > and repeat for any additional images (e.g. for carousel posts)

  11. Make any final edits to your post > and schedule or publish your post as usual


Use Content AI to Generate and Refine Blog Content

Use Content AI to draft an outline, introduction, or specific section for your next blog post, generate images or to quickly polish text you've already written.

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While you can use Content AI to generate and refine your blog content, we highly recommend that you use Ask AI instead. Ask AI is much more intuitive to use, and can help you achieve much more. Learn more about Ask AI here.
Click here for the written steps
  1. From the Ivorey™ main menu, go to Sites Pages > Blogs > and open a new or existing blog post

  2. Inside the top right corner of the post editor, click the [⋯] three dots > and [🤖 Content AI]

  3. Choose the type of content you'd like to generate:

    1. Outline: bullet points that structure your blog and give a general idea of the post

    2. Introduction: the opening paragraph that shares the main concept of the post

    3. Specific Section: content for one section, if your post is broken into multiple parts

  4. Add your Content Title, a brief Content Description, relevant Keywords, and select your preferred Writing Tone

  5. Choose your Number of Variations (1 to 5) > and click [Generate]

  6. Click Copy next to the variation you'd like to use > then click [Continue] to add it to your post

  7. Carefully review the AI-generated copy

  8. To quickly fix grammar and spelling, or adjust the length or tone of text you've already written, select the text you want to update and a little 🤖 will float above the text box > click on the 🤖 > and choose from Improve Writing, Fix Spelling and Grammar, Make Longer, Make Shorter, or Simplify Writing

  9. To add an AI-generated image to your blog post, using Content AI, click the image icon along the top menu bar > click the image icon next to the Image URL field > and select [Create from image AI]:

    1. Type out a Description of your image, in short simple terms (e.g. a mum working from home) - or click [Try an example] to generate a quick prompt example

    2. Set the Number of variations you want to generate for your image

    3. Select your preferred Image Style (e.g. Photo, Animated, Sketch)

    4. Click [Generate] > and review the AI-generated images:

      1. (optional) Click [Generate new content] to generate a fresh set of variations

      2. (optional) Click [Edit with Ask AI] to open a side panel chat with Ask AI > describe any quick edits to the image > download the image from Ask AI > and upload it to your blog post

        Note: Please refer to our Ask AI guide for details on how to use it. Ask AI does come at additional fees per usage.

      3. Rate each image with the 👍 thumbs up or 👎 thumbs down buttons, to help improve the AI

    5. Select your preferred Variation > and click [Continue]

    6. Adjust your image sizing if needed (note this may distort images) > add Alt text for the image to improve your SEO > (optional) add an image Description > and select what should happen if the image is clicked

    7. When you’re ready, click [Insert Image]

  10. Your image will be added to your blog post > you can select the image and click the image icon in the top menu bar to edit as usual > and repeat for any additional images


Use Content AI to Generate Email Copy

Use Content AI to draft an outline, introduction, or specific section for your next email, or to quickly polish text you've already written.

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While you can use Content AI to generate and refine your email content, we highly recommend that you use Email AI instead. Email AI is much more intuitive to use, and can help you achieve much more. Learn more about Email AI here.
Click here for the written steps
  1. From the Ivorey™ main menu, go to Marketing > Emails > Campaigns or Templates > and create a new campaign/template, or open an existing one

  2. To generate a text section:

    1. Drag a new Text Block into your email, or click into an existing one (You will need to click into a text block to see the option available)

    2. Click the [🤖 Content AI] in the far right corner of the top formatting bar

    3. Select from the below options that best suit your goal:

      1. Generate with AI

      2. Improve writing

      3. Fix spelling and grammar

      4. Simplify writing

      5. Make longer

      6. Make shorter

  3. Follow the prompts provided in the box that appears to finalise the section

  4. To add an AI-generated image to your email, using Content AI:

    1. Click the [+] plus icon in the top left menu bar > drag an Image element into your email, as usual

    2. Click the ✏ pencil icon next to Image, in the right-hand side bar > and select [Create image using AI]

    3. Type out a Description of your image, in short simple terms (e.g. a mum working from home) - or click [Try an example] to generate a quick prompt example

    4. Set the Number of variations you want to generate for your image

    5. Select your preferred Image Style (e.g. Photo, Animated, Sketch)

    6. Click [Generate] > and review the AI-generated images:

      1. (optional) Click [Generate new content] to generate a fresh set of variations

      2. (optional) Click [Edit with Ask AI] to open a side panel chat with Ask AI > describe any quick edits to the image > download the image from Ask AI > and upload it to your email

        Note: Please refer to our Ask AI guide for details on how to use it. Ask AI does come at additional fees per usage.

      3. Rate each image with the 👍 thumbs up or 👎 thumbs down buttons, to help improve the AI

    7. Select your preferred Variation > and click [Continue]

    8. Adjust your image sizing if needed (note this may distort images) > add Alt text for the image to improve your SEO > (optional) add an image Description > and select what should happen if the image is clicked

    9. When you’re ready, click [Insert Image]

  5. Your image will be added to your email > you can select the image element to replace or adjust as usual > and repeat for any additional images


Use Content AI to Generate Images in the Media Library

You can create images directly inside your media library, to store and use them across your Ivorey™ account.

Click here for the written steps
  1. From the Ivorey™ main menu, go to Media Library > and click the ✨ sparkle icon along the top right menu bar

  2. Type out a Description of your image, in short simple terms (e.g. a mum working from home) - or click [Try an example] to generate a quick prompt example

  3. Set the Number of variations you want to generate for your image

  4. Select your preferred Image Style (e.g. Photo, Animated, Sketch)

  5. Click [Generate] > and review the AI-generated images:

    1. (optional) Click [Generate new content] to generate a fresh set of variations

    2. (optional) Click [Edit with Ask AI] to open a side panel chat with Ask AI > describe any quick edits to the image > download the image from Ask AI > and upload it to your media library

      Note: Please refer to our Ask AI guide for details on how to use it. Ask AI does come at additional fees per usage.

    3. Rate each image with the 👍 thumbs up or 👎 thumbs down buttons, to help improve the AI

  6. Select your preferred Variation > and click [Continue]

  7. Your image will be added to your media library, in a dedicated Content AI folder > you can select the image to use it anywhere inside your Ivorey™ account, just as you would with an uploaded image

  8. Click the [⋮] three dots to delete or edit the image as usual > and repeat for any additional images


Frequently Asked Questions

Can I save my progress if I don't finish generating content?

Yes. You can save your post, blog, or email as a draft and come back to complete it later.

What happens if I skip the optional questions when generating a social post?

Optional questions aren't required, but answering them helps Content AI generate more tailored, effective content for your chosen platform.

Can I still create a post, blog, or email without using Content AI?

Yes. Content AI is one option alongside your usual content creation methods, so you can always write and build manually if you prefer.

Are my AI-generated images automatically saved to the media library?

Yes, any Content AI-generated image variations that have been selected and used in the social planner, blogs or emails will be automatically stored in your media library in Ivorey™ for you to access and use in other areas of the platform if needed. You’ll find them in a dedicated Content AI folder.


Need Help?

Hit the support chat widget inside Ivorey™ - we can:

  • Walk you through any of the steps

  • Troubleshoot anything that is not working

We are here and ready to help via the chat widget in the bottom right of your Ivorey™ account. Or if you are looking for done-for-you support, you can browse our current services here 🤍

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