company logo

Help center

Login to Ivorey™
All collectionsGetting Started with Ivorey™Media Library and Upload Limits

Media Library and Upload Limits

Learn all about Ivorey's media library and access our step-by-step instructions, FAQs, and everything you need to know!

Before You Dive In

The Media Library is your central hub for managing and organising all your media files. It lets you upload, preview, organise, and insert media efficiently, all in one place.

This guide is perfect if you want to:

  • Access your media library

  • Upload media files

  • Sync Google Drive with your media library

  • Understand our file upload limits for different file types​


How to Upload Files to Your Media Library

  1. Navigate to [Media Library] in the left sidebar

  2. Click the [Upload] button in the top-right corner of the Media Library

  3. Choose the file you want to upload and complete the upload process

  4. (Optional) Drag your files directly into Media Library to upload them instantly


How to Sync Google Drive With Your Media Library

Syncing Google Drive lets you manage all your essential files from within Ivorey™ without switching platforms. To do this:

  1. Click the [Connect Google Drive] button in the top-right corner of the Media Library

  2. Follow the prompts to log in to your Google account and grant Ivorey™ permission to access your Drive

  3. Once connected, your Google Drive files will appear within Media Library

From here, you can:

  • Drag and drop files to import them into Ivorey™’s internal library

  • Organise files into folders

  • Preview media directly in Ivorey™

  • Delete files from Ivorey™, which also removes them from the connected Drive folder​


Ivorey™ File Upload Limits

There is no storage limit for your Ivorey™ Media Library. However, there are file upload limits you should take into consideration. See below a table of our file type upload limits:

File Type

Media Library

Social Planner

Sites & Funnels

Courses

CV File Upload

Images

PNG (.png)

100MB

10MB

100MB

50MB

50MB

JPEG (.jpg, .jpeg, .jfif, .pjpeg, .pjp)

100MB

10MB

100MB

50MB

50MB

GIF (.gif)

100MB

10MB

100MB

50MB

50MB

TIFF (.tif, .tiff, x-tiff)

100MB

10MB

100MB

50MB

50MB

WEBP (.webp)

100MB

10MB

100MB

50MB

50MB

SVG (.svg)

100MB

10MB

100MB

50MB

50MB

ICON (.ico, .cur, x-icon)

100MB

10MB

100MB

50MB

50MB

Videos

AVI (.avi, x-troff-msvideo)

4GB

1GB

4GB

5GB

50MB

QuickTime (.qt, .qtc, .mov, .moov, .moov)

4GB

1GB

4GB

5GB

50MB

MP4 (.mp4)

4GB

1GB

4GB

5GB

50MB

MPEG (.mpg)

4GB

1GB

4GB

5GB

50MB

Ogg Video (.ogv)

4GB

1GB

4GB

5GB

50MB

Windows Media (.wmv, .asf)

4GB

1GB

4GB

5GB

50MB

WebM (.webm)

4GB

1GB

4GB

5GB

50MB

Audio

AIF (.aif, .aiff, .aifc)

100MB

100MB

100MB

50MB

50MB

MIDI (.midi, .mid)

100MB

100MB

100MB

50MB

50MB

Windows Audio (.wav)

100MB

100MB

100MB

50MB

50MB

Ogg Audio (.oga)

100MB

100MB

100MB

50MB

50MB

WebM Audio (.weba)

100MB

100MB

100MB

50MB

50MB

MPEG (.mpeg)

100MB

100MB

100MB

50MB

50MB

m4a (.m4a)

100MB

100MB

100MB

50MB

50MB

Application

PDF (.pdf)

100MB

100MB

100MB

50MB

50MB

Word (.doc, .docx, ms-doc, msword, vnd.openxmlformats-officedocument.wordprocessingml.document)

100MB

100MB

100MB

50MB

50MB

Excel (excel, .xls, xlsx, .xlsm, vnd.ms-excel, x-excel, x-msexcel, vnd.openxmlformats-officedocument.spreadsheetml.sheet)

100MB

100MB

100MB

50MB

50MB

PowerPoint (.ppt, .pptx. .pptm, mspowerpoint, powerpoint, vnd.ms-powerpoint, x-mspowerpoint, vnd.ms-powerpoint, vnd.openxmlformats-officedocument.presentationml.presentation)

100MB

100MB

100MB

50MB

50MB

Apple Numbers (x-iwork-numbers-sffnumbers,

100MB

100MB

100MB

50MB

50MB

Google Sheet (vnd.google-apps.spreadsheet)

100MB

100MB

100MB

50MB

50MB

Google Doc (vnd.google-apps.document)

100MB

100MB

100MB

50MB

50MB

Google Slides (vnd.google-apps.presentation)

100MB

100MB

100MB

50MB

50MB

Text (.rtf, .txt)

100MB

100MB

100MB

50MB

50MB

ZIP (.zip, x-zip, z-zip-compressed, x-compress, x-compressed

100MB

100MB

100MB

50MB

50MB

CSV (.csv)

100MB

100MB

100MB

50MB

50MB

Font

TTF

100MB

100MB

100MB

50MB

50MB

OTF

100MB

100MB

100MB

50MB

50MB

WOFF, WOFF2

100MB

100MB

100MB

50MB

50MB

vcard

100MB

100MB

100MB

50MB

50MB


How To Generate Shareable Links for Media Files

To share or integrate media files like PDFs, audio, or videos stored in the Ivorey™ media library, follow these steps:

  1. Upload the file to your Ivorey™ media library​

  2. Click the three dots (⋮) next to your file > and select [Get link] to generate the file's shareable URL

    This URL can be easily shared or used to seamlessly integrate the media into other platforms.


Frequently Asked Questions

I have uploaded my file to the Media Library, but when I attach the link to a button, it doesn't open properly or seems blocked. Why is this happening?

This issue is typically caused by a large file size. If your PDF exceeds 20MB, third-party email softwares (like Gmail or Outlook) or mobile browsers may block the direct download/access link for security and performance reasons. To resolve this and ensure a smooth experience for your leads, we recommend using a PDF compressor to reduce the file size to below 20MB. This ensures it loads quickly and avoids being flagged by security filters.

How can I manage media files effectively?

Managing media files in Ivorey™ efficiently is essential for organised content delivery. Here are some best practices:

  • Regularly review and update media files to ensure they are relevant

  • Use descriptive file names for easy identification


Need Help?

Hit the support chat widget inside Ivorey™ - we can:

  • Walk you through any of the steps

  • Troubleshoot anything that’s not working

We’re here and ready to help via the chat widget in the bottom right of your Ivorey™ account. Or if you are looking for done-for-you support, you can browse our current services here 🤍

Did this answer your question?
😞
😐
😁