Before You Dive In
The Printful integration connects your Ivorey™ Ecommerce store with Printful to power print-on-demand sales and automated fulfillment.
Printful Integration Features
Printful Integration Features
Product Import: Import products from your connected Printful store into your Ecommerce store location. This allows you to bring your Printful catalog directly into your product list for publishing and customisation.
Product Synchronisation: Product updates such as creation, modification, and deletion are synchronised between Printful and your Ecommerce store. This ensures that your catalog stays aligned with changes made inside Printful.
Order Creation: Whenever a customer places an order in your Ecommerce store for an eligible Printful product, the order is automatically created in your connected Printful store for processing.
Order Fulfillment Sync: Fulfillment details from Printful sync back into your Ecommerce store. This includes both partial and complete fulfillment updates so you always have accurate order status information.
Order Status Notifications: After a fulfillment update occurs, customers receive email notifications based on the order status. Shipping details are provided from Printful as part of the fulfillment process.
This guide is perfect if you want to:
Connect your Printful store to your Ivorey™ account
Import products from Printful into your Ecommerce catalog
Understand how product sync, order creation, and fulfillment updates work
Ensure customers receive order status notifications based on real-time Printful updates
How to Connect Printful with Ivorey
Step 1: Enable the Printful App
From the Ivorey™ main menu, go to [Settings] > [Integrations]
Find the Printful app then click [View app]
Click [Install] and follow the prompts to authorise your Printful account
Confirm the Printful connection is active
Step 2: Import Products from Printful
Open the Printful integration
Select the Printful store you want to import from
Choose the products you want to add to your Ecommerce store
Select the store location where the imported products should appear
Import the products so they populate inside your product list
Step 3: Product Publishing
Go to [Payments] > [Products] to publish the imported products manually so they appear in your online store
Customise product details and descriptions inside each product. Descriptions are not pulled from Printful and must be added manually
Note: Please review and publish products carefully, confirming delivery availability, as some products can only be shipped to specific locations. Delivery availability can be checked in the Printful product catalog.
Order Sync and Fulfillment
When customers purchase Printful products in your online store:
Orders are automatically created in Printful
Printful manages production and shipping
Fulfillment updates, including partial and completed shipments, sync back into your Ecommerce order view
Note: The delivery address must be accurate for the order to sync with Printful. If the address is incorrect or unsupported, the order will not be created or synced in Printful.
Product Synchronisation
The Printful integration supports product synchronisation between Printful and your Ecommerce store, including updates related to product creation, modification, and deletion.
Note: Product descriptions do not sync from Printful due to the Printful Store Limitations.
Frequently Asked Questions
Can I connect one Printful store to more than one Ecommerce store location?
Can I connect one Printful store to more than one Ecommerce store location?
Yes. A single Printful store can be connected to multiple store locations. When importing products, you can choose which store location the products should sync to.
Do products publish automatically after being imported?
Do products publish automatically after being imported?
No. Imported products are added to your catalog in an unpublished state. You must go to the Product page in the Payments section and publish them manually so they appear in your online store.
Do product descriptions sync from Printful?
Do product descriptions sync from Printful?
No. Product descriptions are not pulled from Printful. You must edit or add descriptions inside the product details page after the products are imported.
Does the Printful integration handle order production and shipping?
Does the Printful integration handle order production and shipping?
Yes. When an order syncs successfully, Printful manages production, packaging, and shipping.
Still Need Help?
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Walk you through any of the steps
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