Before You Dive In
This article is one step from our Master Help Guide: All About Courses. We recommend starting with the visual walkthrough video and examples inside the Master Help Guide before diving into the technical setup below.
Each Master Help Guide acts as your project plan - teaching you the feature, laying out the steps in the right order, and linking to every resource you’ll need along the way.
This guide is perfect if you want to:
Send automated course login details
Notify when access is granted to a new course
Notify when new content or modules are unlocked
Notify when there is a new comment inside of a course
Notify when an assignment has been submitted or graded
Notify when a quiz has been submitted
Time Saver Tip: If you haven't yet set up your custom values, claim this complimentary service or watch this video to change your logo, headshot and signature on all email templates in your account at once.
Step 1: Customise Our Pre-Made Course Email Templates
We have created high quality pre-made email templates for you that are available inside your Account ready for you to customise to your branding and then pull into the automated course email notification settings.
They are pre-filled with custom values that will automatically pull in the specific details of your courses, such as your course login link, your course name, and your contact’s login details. You’ll only need to set them up once, and they will apply to every course you create.
Important Note: These specific email templates will apply to ALL of your courses, so ensure to keep these emails generic with your business branding, instead of branding them for just one particular course.
Click here for the written steps
Click here for the written steps
To customise our pre-made course email templates, from the Ivorey™ main menu, go to [Marketing] > then along the top menu bar, click on [Emails] > and click the [Templates] tab
Click on the 'Course Emails [Apply in Courses > Settings > Email Settings]' folder (Note: If you don't see these emails inside your account, please reach out to us via the chat widget so we can import them into your account for you)
You will see 'Course Email' templates inside where you can click on each one to customise them to your branding. Be sure to keep the custom values we have added, as these will automatically pull in your contacts name, email, login link etc.
Once you have customised the first email template to your branding, click the [Save Template] button at the top right of your screen > and then continue making your way through the remaining email templates until you have customised all of them to your brand colours, imagery and logo
(Optional) Update Your Email Subject Line
Click here for the written steps
Click here for the written steps
From the Ivorey™ main menu, go to [Marketing] > along the top menu bar hover over [Emails] > then select [Templates]
Click on the email template you want to change the subject line for, to go into design editor
Click on the 3 dots (⁝) at the top right of your screen > then select [Settings]
Here you can update/edit/change your email subject line and add a preview line if you would like too
Make sure you click the [Save] button at the bottom of your settings tab > and then click the [Save Template] button at the top right of your screen
This should automatically update inside the asset this template is pulled into, however we highly recommend double checking the subject line settings inside the asset directly, and sending yourself a test email to make sure everything is displaying correctly
Step 2: Apply Your Email Templates In The Course Notification Settings Area
Click here for the written steps
Click here for the written steps
To setup automated course notification emails, from the Ivorey™ main menu, go to [Courses] > then along the top menu bar, hover over [Client Portal] > and click the [Settings]
Click the [Email Settings] button > click the [Courses] tab > and make sure each email notification is ticked/checked on
To replace the system default emails with your branded email templates, click the [Default Template] button > and select the corresponding email template from the drop down menu (e.g Sign-Up Notification = 'Course Email - Sign Up Email' template)
Repeat this for all email notifications, matching the relevant email to the branded email template.
Next Steps
If you’ve completed the steps above, head back to the Master Help Guide on Courses to move onto the next phase.
Each Master Help Guide acts as your project plan - teaching you the feature, laying out the steps in the right order, and linking to every resource you’ll need along the way.
Frequently Asked Questions
How can I get notified when a new student signs up to my course?
How can I get notified when a new student signs up to my course?
We recommend adding an 'Internal Notification' step to the workflow for your course so you'll be notified every time a new student signs up to your course. Please refer to our Managing Courses and Student Access guide for detailed steps.
Still Need Help?
Hit the support chat widget inside Ivorey™ - we can:
Drop the templates directly into your account if you can't find them
Walk you through any of the steps
Troubleshoot anything that’s not working
We’re here and ready to help via the chat widget in the bottom right of your Ivorey™ account. Or if you are looking for done-for-you support, you can browse our current services here 🤍