Automated Course Login and Notification Emails

1. To customise our pre-made course email templates, from the Ivorey main menu, go to [Marketing] > then along the top menu bar, click on [Emails] > and click the [Templates] tab​

2. Click on the 'Course Emails [Apply in Courses > Settings > Email Settings]' folder (Note: If you don't see these emails inside your account, please reach out to us via the chat widget so we can import them into your account for you)​

3. You will see 'Course Email' templates inside where you can click on each one to customise them to your branding. Be sure to keep the custom values we have added, as these will automatically pull in your contacts name, email, login link etc.​

4. Once you have customised the first email template to your branding, click the [Save Template] button at the top right of your screen > and then continue making your way through the remaining email templates until you have customised all of them to your brand colours, imagery and logo

1. From the Ivorey main menu, go to [Marketing] > along the top menu bar hover over [Emails] > then select [Templates]​

2. Click on the email template you want to change the subject line for, to go into design editor​

3. Click on the 3 dots (⁝) at the top right of your screen > then select [Settings]​

4. Here you can update/edit/change your email subject line and add a preview line if you would like too​

5. Make sure you click the [Save] button at the bottom of your settings tab > and then click the [Save Template] button at the top right of your screen​

6. This should automatically update inside the asset this template is pulled into, however we highly recommend double checking the subject line settings inside the asset directly, and sending yourself a test email to make sure everything is displaying correctly

1. To setup automated course notification emails, from the Ivorey main menu, go to [Courses] > then along the top menu bar, hover over [Client Portal] > and click the [Settings]​

2. Click the [Email Settings] button > click the [Courses] tab > and make sure each email notification is ticked/checked on​

3. To replace the system default emails with your branded email templates, click the [Default Template] button > and select the corresponding email template from the drop down menu (e.g Sign-Up Notification = 'Course Email - Sign Up Email' template)

4. Repeat this for all email notifications, matching the relevant email to the branded email template

We recommend adding an 'Internal Notification' step to the workflow for your course so you'll be notified every time a new student signs up to your course. Please refer to our Managing Courses and Student Access guide for detailed steps.​

If your contacts are receiving two course signup emails with login details, this is usually because you've set up a welcome email in a workflow AND left on the setting which automatically sends emails. We recommend turning this off in Courses > Settings > Email Settings.