---
title: "close down a community"
description: "Learn all about deactivating a community and access our step-by-step instructions, FAQs, and everything you need to know!"
url: https://help.ivorey.io/en/articles/12098514-close-down-a-community
collection: "communities"
updated: 2026-10-31
language: en
---

# close down a community

Learn all about deactivating a community and access our step-by-step instructions, FAQs, and everything you need to know!

## before you dive in

If you no longer wish for your members to access a community, or if the community is no longer relevant or active, you can deactivate the community. This means none of your members will be able to access the community, except for admins.

This guide is perfect if you want to:

-   Close down a community so members can no longer access it
    
-   Keep historical content visible to admins for records or review later
    

* * *

## how to close or archive your community

Communities can not be fully _deleted_, as this would delete important historical data. Instead, you can deactivate communities so they are no longer active or visible.

click here for the written steps

1.  To do deactivate a community, from the main ivorey menu, go to **Portals** > **Communities** > **Groups**
    
2.  Change the status of your community from Active to **Inactive**
    
3.  On the deactivation pop-up, click **Confirm**
    

* * *

## frequently asked questions

if i deactivate a community, can i undo this and reopen the community later?

Yes, you can change the status back to Active to reopen a community any time.

i've deactivated a community, so why can i still see it?

Admins can still view a community even when it’s in the inactive status. If you are not an admin but can still see the community, ensure you've followed the steps to make the community inactive.

* * *

## need help?

Hit the support chat widget inside ivorey - we can:

-   Walk you through any of the steps
    
-   Troubleshoot anything that’s not working
    

We’re here and ready to help via the chat widget in the bottom right of your ivorey account. Or if you are looking for done-for-you support, you can browse our current services [here](https://ivorey.io/services) 🤍

## Related

- [all about communities: a master help guide](https://help.ivorey.io/en/articles/10056429-all-about-communities-a-master-help-guide.md)
- [community analytics](https://help.ivorey.io/en/articles/13631442-community-analytics.md)
- [create and brand a community](https://help.ivorey.io/en/articles/12093477-create-and-brand-a-community.md)
- [community membership tiers](https://help.ivorey.io/en/articles/13631377-community-membership-tiers.md)
- [create and manage community channels](https://help.ivorey.io/en/articles/12094684-create-and-manage-community-channels.md)