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All collectionsGetting Started with Ivorey™START HERE: The Ivorey™ Onboarding Checklist

START HERE: The Ivorey™ Onboarding Checklist

Follow this checklist to set up the essentials and start making Ivorey™ work for your business!

Let's Get You Started 🤍

Welcome to Ivorey™!

There are a few simple things to set up to get your workspace ready and make Ivorey™ work for your business.

This checklist covers the key foundations to get you up and running, so you can start making the most of Ivorey from day one. Work through the steps that apply to you, and tick them off as you go.

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You don't need to build everything today. Start with the essentials, then build from there. 🤍

Step 1: Set Up Your Business Information

Setting up your business information is an important first step when you join Ivorey™ - this includes your company logo, contact information, the currency and timezone you operate in, and so much more.

Please follow the steps in our Set Up Your Business Information guide.


Step 2: Grant Access to Team Members

If you have employees, a VA or team members you'd like to grant access to your account, it only takes a few simple steps to get them set up. When adding team members, you can choose to give them admin privileges and control what other parts of your account they do/don't have access to.

Please follow the steps in our Add and Manage Account Users guide.


Step 3: Connect Your Payment Processor

In order to sell products and get paid, you need to integrate a payment processor. Currently, we support integration with Stripe, PayPal, Square, NMI and Authorize.net. Almost all Ivorey™ members use Stripe, since it gives the most functionality.

Please follow the steps in our Set Up Your Payment Processor guide.


Step 4: Connect Your Social Media Accounts

Integrating your social media accounts into Ivorey™, enables you to manage DM's from one united inbox, use keyword automation, and schedule your content and manage comments using our social planner.

  • Please follow the steps in our Connect Your Social Accounts guide

  • Learn which social media platforms we support in our Master Guide on Social Media


Step 5: Download the Free Mobile Apps

Access your Ivorey™ workspace, communities and courses, anytime, anywhere, and never miss a beat!

The LeadConnector App 📱

Manage the main areas of Ivorey™ directly from your phone. Access your Social Planner, Invoices, Tasks, Appointments, and Messages, on the go. Turn on notifications, so you can receive alerts for important actions taking place within your account, without having to log in via desktop. Learn more about the LeadConnector App here.

Download for iPhone | Download for Android

The GoKollab App 📱

Respond to comments, watch trainings and stay connected with your communities on the go. The GoKollab App supports you to access and manage your courses and communities from your phone. Simply download the app and sign in using your Ivorey™ login details. Learn more about the GoKollab App here.

Download for iPhone | Download for Android

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Tip: Download both apps now so you can stay connected and manage your business on the go.

Step 6: Download the Free Desktop App

Get the Ivorey™ app directly on your desktop, instead of working from a browser tab. Everything works exactly the same as on browser, but with better performance, speed and offline access.

Download for Mac - supports macOS 11 and later

Download for Windows - supports Windows 10 and later

Download for Linux - choose your version
  • .deb x64

  • .deb ARM64

  • .rpm x64

  • .rpm ARM64


Step 7: Join the Ivorey™ Community

Building a business can feel lonely - but inside Ivorey™, you’re surrounded by founders walking the same journey.

Our community is where members link arms, share ideas, solve problems, and celebrate progress together. Whether you're just getting started or scaling your next stage, you'll find support from people who truly understand the path you're on.

Join the Community

Inside the Ivorey™ community you can:

  • Swap ideas, ask questions, and get real support from other founders

  • Join our live Office Hours and Guest Expert Workshops to gain valuable insights

  • Learn how other members are using Ivorey™ to build their systems

  • Find a VA, collaborator, or implementation support when you need an extra pair of hands

  • Celebrate wins and milestones together along the journey

Together, we get things done - so you never have to go it alone. 🤍


Step 8: Register for Office Hours

Once you've joined the community, you'll have access to our live event calendar where you can register for upcoming Office Hours. Join us live for practical guidance, support and help with your next step inside Ivorey™.

Choose an Office Hours session from our event calendar.


Step 9: Create Your Brand Board

A brand board is essentially your branding guidelines that help you set up design elements like colours, typography, imagery and brand voice inside Ivorey™, to ensure consistent brand identity across everything you build.

Please follow the steps in our Create a Brand Board guide.


Step 10: Customise Email Templates Into Your Branding

At Ivorey™, we believe it's the little details that make all the difference, and we want to help you create your unique personalised experience for your clients! In this step, we are going to customise the 100+ email templates inside your Ivorey™ account with your unique branding, headshot and signature. All you need to do is submit the images to us, and we'll complete this as a complimentary welcome gift for you! 💌

Submit Your Branding


Step 11: Clean And Import Your Contact List

Cleaning your contacts, before importing them, is a crucial step for maintaining a healthy email list and boosting your deliverability. By starting with a clean list and using our in-built email verification tools, you increase the chances of landing in your audience's inbox, which leads to higher open rates and better overall engagement.

Please follow the steps in our Import Contacts and Tags guide.


Step 12: Set Up Your Email Sending Services

We want to make sure your emails are landing exactly where they should - in your recipients' inboxes, not their spam folders. To help build and protect your own sender reputation, all Ivorey™ members are required to set up their own dedicated sending domain.

It's a one-time setup that helps you build your domain's reputation over time and improves your chances of reaching the inbox.

Please follow the steps in our Set Up Email Services guide.


Step 13: Set Your AI Usage Limits

We have a number of powerful AI tools built into Ivorey™ to help support you in building and managing your business.

Usage is charged on a pay-per-use basis for most of our built-in AI tools. To avoid any unexpected charges, we require all Ivorey™ members to submit the usage limits they would like applied to their account.

Request AI Usage Limits

Learn more about our AI tools, pricing and options in our AI Master Guide.


Step 14: Identify Your Priority

While you're getting your workspace ready, take a moment to think about what you'd most like to achieve with Ivorey™. Choosing your priority now means you can start making progress straight away and focus your time on building what matters most to your business.

Please refer to our Choose Your Next Project guide.


You’re Ready for Your Next Step 🥂

Once you've completed the essentials, you're ready to start putting Ivorey™ to work for your business.

You've chosen your priority - now you can start building towards it straight away.

Join us at Office Hours for live guidance and practical support, or reach out to our Support & Success team through the support widget inside Ivorey™ if you need a hand. If you are looking for done-for-you support, you can browse our current services here. 🤍

Your goal isn't to set up everything. It's to get the right foundations in place, know what you want to achieve, and start building something that saves you time, creates leverage, and grows with your business.

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