let's get you started
Welcome to ivorey. These are the foundations to set up first, so your 1:1 clients, your scalable offers and marketing can all run from one place.
step 1: set up your business information
Your company logo, contact information, the currency and timezone you operate in, and more. Everything else in your account builds on this.
Please follow the steps in our Set Up Your Business Information guide.
step 2: connect your payment processor
In order to sell and get paid, you need an integrated payment processor. ivorey supports Stripe, PayPal, Square, NMI, Authorize.net, Adyen and Mercado Pago. Almost all members use Stripe, because it gives you the most functionality.
Please follow the steps in our Set Up Your Payment Processor guide.
step 3: set up your email sending services
Every member sets up their own dedicated sending domain. It's a one-time setup that builds your own sender reputation over time, so your emails land in the inbox and not the spam folder.
Please follow the steps in our Set Up Email Services guide.
step 4: create your brand board
Your brand board holds your logo, colours, typography and brand voice, so everything you build in ivorey feels cohesive and connected, and your clients get a consistent experience at every step of their journey.
Please follow the steps in our Create a Brand Board guide.
step 5: get your email templates set up for you (complimentary)
Send us your logo and headshot, and we’ll set them up in your account so they appear automatically across all 150+ email templates. It’s our welcome gift to you. 💌
submit your brandingstep 6: add team members (optional)
If you have employees, a VA or team members who need access, it only takes a few steps. You can give them admin privileges and control which parts of your account they can see.
Please follow the steps in our Add and Manage Account Users guide.
step 7: download the free apps (optional)
💻 On your desktop. Work in ivorey from your desktop instead of a browser tab. Everything works the same, with better performance, speed and offline access.
Download for Mac - supports macOS 11 and later
Download for Windows - supports Windows 10 and later
download for Linux - choose your version
📱On your phone.
LeadConnector: Your business on your phone. Manage your social planner, invoices, tasks, appointments and messages on the go. Turn on notifications to get alerts for important actions without logging in on desktop. Learn more about the LeadConnector App here.
Download for iPhone | Download for AndroidGoKollab: An app for you and your clients to respond to comments, watch trainings and stay connected with your communities from your phone. Sign in with your ivorey login details to access and manage your courses and communities. Learn more about the GoKollab App here.
Download for iPhone | Download for Android
step 8: import your contact list (optional)
Cleaning your contacts before you import them keeps your list healthy and improves your deliverability. Start with a clean list and use ivorey's built-in email verification tools, and you give your emails a better chance of reaching the inbox, with higher open rates and better engagement.
Please follow the steps in our Import Contacts and Tags guide.
step 9: join the ivorey community
You don’t have to figure it out on your own. Inside ivorey, you're surrounded by founders walking the same path. In the ivorey members community you can:
Swap ideas, ask questions and get support from other founders
Join live Office Hours
See how other members use ivorey to build their systems
Find a VA, collaborator or implementation support when you need an extra pair of hands
Celebrate wins and milestones together
Stay up to date with our latest platform features
Once you've joined, you'll have access to the live event calendar. Choose an Office Hours session to register for, and join us live for practical guidance and help with your next step inside ivorey.
your foundations are in place
Now you can start building the systems that take work off your plate.
Join us at Office Hours for live guidance, or reach our team through the support widget inside ivorey. If you'd like done-for-you support, you can browse our current services.
