Skills let you teach Ask AI exactly how you like a task done. They work best for tasks that are static and repeatable - something you already have a tried-and-tested process for, rather than something you're still figuring out as you go. If you find yourself giving Ask AI the same instructions over and over, that's usually a sign it's worth turning into a Skill.
A Skill teaches Ask AI how to do something. It’s a process Ask AI follows the same way every time, whenever a matching request comes up. A Scheduled Task controls when something happens. Ask AI runs a prompt automatically on a timer, like every Monday morning.
You can actually pair these together. For example, you could build a Skill for a task you want handled consistently, then set up a Scheduled Task to run it automatically without you needing to ask.
This guide is perfect if you want to:
Teach Ask AI a process once, so it repeats it the same way every time
Turn an existing playbook or SOP into something Ask AI can follow automatically
Stop repeating the same instructions to Ask AI in every new chat
Call up a tested process on demand
Write your own instructions, or upload an existing playbook or SOP, and Ask AI will follow it automatically whenever a matching request comes up, or you can call it up on demand in any chat.
From the main Ivorey™ menu, go to Ask AI > click on the [Customize] tab, in the left-hand panel > on the Skills tab, click the [+] plus icon > and select your preferred method:
Create with Ask AI - let Ask AI create the skill for you, based on your details
Complete the prompted questions at the bottom of the chat window > and click [Submit]
Review the Skill that Ask AI drafts for you > reply with any changes, or confirm to add it to your library
Note: You can also prompt Ask AI to create a skill directly in a new chat - type something like "Help me create a new skill to.." and describe your intended outcome and the steps you want followed (or upload an existing PDF or Doc).
Upload a Skill - if you have an existing Markdown (.md) file with the instructions or process outlined
Select an .md file from your device to upload > Ask AI reads the file and proposes a name and short summary for the Skill > confirm to add it to your library
Write Skill Instructions - manually write out the full skill (see our tips below)
Fill in the Name, Description (when it should be used), and the full Instructions for the skill, describing the process you want followed > and click [Create]
Ask AI will automatically use the Skill in any chat, whenever a request matches the description of the Skill
To manually call or request a specific Skill, type a / (forward slash) in any Ask AI chat > and select the Skill from the drop-down
To make changes, go back to Customize > Skills > select the Skill:
Click the ✏ pencil icon to edit the description or the instructions
Toggle it OFF to disable the Skill or hide it from Ask AI without deleting it
Click the 🗑 trash icon to delete it completely (not recoverable once deleted)
A Skill is only as useful as the instructions inside it. If you’re writing out your skill manually, there are a few things that make a real difference.
Only include what Ask AI wouldn't already know - Focus the Skill on your specific process, conventions, or exceptions, rather than general explanations it can already work out on its own.
Keep it to one clear process - If a Skill is trying to cover several unrelated tasks, it's usually better split into separate Skills.
Give it a template - If you need output in a specific format, show Ask AI the shape you want rather than describing it in words. AI is far more reliable at matching a concrete example. For example:
## Report structure
# [Title]
## Summary
[One paragraph overview]
## Key points
- Point one
- Point two
## Next steps
1. Action
2. Action
If you upload an .md file twice, Ask AI creates a second versioned copy (e.g. Your File 2) instead of overwriting the original. You can then enable, disable, or delete any version.
No, currently Skills are limited to a per-user basis. If you want all of your team members to have the same Skill, copy the instructions and save them as an .md file. Then your team members can upload them, to create the same Skill in their own accounts.
Hit the support chat widget inside Ivorey™ - we can:
Walk you through any of the steps
Troubleshoot anything that’s not working
We’re here and ready to help via the chat widget in the bottom right of your Ivorey™ account. Or if you are looking for done-for-you support, you can browse our current services here 🤍