Prerequisites
Before you begin, make sure you have:
An Ivorey™ account with access to the calendar builder.
At least two individual calendars already created.
A clear idea of how you want to organise your calendars (e.g., by service type or team member).
Walkthrough of Creating Calendar Groups
Watch a visual walkthrough of how to create a calendar group and share a universal booking link below:
[VIDEO COMING SOON]
Click here for the written version
Click here for the written version
How to Create Calendar Groups
Go to [Settings] > [Calendars] in your Ivorey™ dashboard.
Click [+ Create Calendar Group].
Name your group (e.g.,
Ivorey™ Universal Booking).Select the individual calendars you want to include (you can add up to 10).
Customise Group Settings:
Choose how availability is displayed: Round Robin (distributes bookings evenly) or Max Availability (shows all open slots).
Set up group-level confirmation and form logic if needed.
Publish Your Universal Link: Once your group is created, copy the Calendar Group Link to embed it in your website, emails, or funnels.
Frequently Asked Questions
What is the difference between Round Robin and Max Availability?
What is the difference between Round Robin and Max Availability?
Round Robin distributes bookings evenly among team members in the group, while Max Availability shows all open slots for every team member in the group.
Can I manage a team member's availability from the group settings?
Can I manage a team member's availability from the group settings?
No, each team member must set their own individual availability in their [Profile Settings]. The calendar group will respect these settings.
What if a client needs to book multiple services at once?
What if a client needs to book multiple services at once?
The "Service Menu" and Service Calendar feature is designed for this use case. Click here to learn more about Service Calendars
Troubleshooting
My calendar group is not showing availability.
My calendar group is not showing availability.
This is often a conflict with a team member's personal availability. Ensure all team members in the group have their profile availability set correctly.
My universal booking link is broken.
My universal booking link is broken.
Check that your calendar group is published and that all included calendars are active.
Need Help?
Hit the support chat widget inside Ivorey - we can:
Walk you through any of the steps.
Troubleshoot any issues with your calendar not showing availability.
Assist with linking your Service Calendars and groups.
We’re here and ready to help via the chat widget in the bottom right of your Ivorey™ account. Or if you are looking for done-for-you support, you can browse our current services here