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How to edit the Receipt Email in Ivorey
How to edit the Receipt Email in Ivorey

This video tutorial will show you how you can add a branded email template into your receipt settings for all payments made within Ivorey

Bec Burtt avatar
Written by Bec Burtt
Updated over a month ago

To find the receipt settings:

From your left hand menu go to [Payments] > [Settings] > click on the [Receipts] tab

Here you can toggle your automatic receipts on or off, and select the branded email template you want being sent to your clients with the receipt.


Alternatively you can toggle this off, and use your Payment Processors (e.g Stripe) receipt function if you prefer, just ensure you have Receipts toggled off inside of Ivorey so your clients aren't receiving double.

To find the customisable email template:

From your left hand menu go to [Marketing] > [Emails] > [Templates] > click on the [Payment Emails] folder

If you don't see the 'Send Receipt' email template here, click the [+NEW] button on the top left of your screen > click [Email Marketing Templates] > select [Payment Emails] from the left hand menu > click on the [Send Receipt] email template > click [Continue] to download it into your account

Once the email template is in your account, you can now click on the email to edit and customise it to your brand.

Once you have finishing customising your email template, make sure you click [Save Template] at the top right of your screen > then go back into your Receipt Settings and under Email Template, select the [Send Receipt] email from the drop down menu > and click [save]

Now each time your clients pay for a product or service inside Ivorey, they will receive a branded email from you.

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