Before you set up or transfer your domain, it’s important to decide how you want your domain to connect to Ivorey. There are three main options, and the one you choose will determine your next steps
Option 1: Point Your Domain to Ivorey™ (Most Common)
This is the most popular and recommended setup. You keep your domain hosted with your current provider (such as GoDaddy or Google Domains), but use it for your Ivorey™ website, funnels, or blog.
What this means:
You do not transfer the domain.
You continue paying your original provider for hosting.
You simply add a few DNS records into your existing provider’s settings — we’ll give you those.
Once complete, your Ivorey™ website/funnels will display when someone visits your domain.
Best for:
Members who already have a domain and want to get started quickly.
Users who are happy with their current domain provider.
Avoiding downtime on other systems connected to your domain.
Option 2: Transfer Your Domain to Ivorey™
If you’d like Ivorey™ to manage your domain entirely, you can transfer your domain to our platform.
What this means:
You move your domain hosting from your existing provider to Ivorey™.
Ivorey™ will manage DNS and billing going forward.
You will pay domain hosting fees through Ivorey™.
Best for:
Those looking to manage everything in one place.
Simplifying billing and support.
Starting fresh with a new setup or consolidating from a previous provider.
Important: Domain transfers can take 24–48 hours to complete. Your DNS settings may also need to be reconfigured after the transfer is complete.
Option 3: Purchase a New Domain Through Ivorey™
If you don’t yet have a domain, you can purchase one directly through Ivorey™.
What this means:
You search, purchase, and manage your domain directly in your Ivorey™ account.
You’ll be able to set it up immediately with any Ivorey™ website, funnel, or branded asset.
Domain hosting fees will apply and be managed through your Ivorey™ billing.
Best for:
Members who are just getting started.
Those looking to set up a brand-new online presence.
Managing everything from one platform.
If you’re seeing delays or SSL errors, allow some time before retrying or refreshing your page or contacting support. If any issues persist, please let us know and we'll help you get connected!
How To Connect a Domain or Subdomain To Ivorey™
Click here for the written version
Click here for the written version
1. Go to Domain Settings
From the dashboard, click [Settings] in the left-hand menu.
Scroll down and select [Domains]
Click [Connect a Domain]
2. Choose Domain Type
Main Domain:
Use if you're migrating fully to Ivory and don’t need to keep an external site live.
Enter your root domain (e.g. yourdomain.com) without www. or http://.
Toggle on www. if desired.
Click Continue to view DNS records.
Log into your domain provider (eg, GoDaddy, Namecheap) and manually update the A and CNAME records.
Return to Ivorey™ and click Verify Records.
Subdomain:
Use if you want to keep an external site live (e.g. Wix, Showit).
Enter a subdomain (e.g. offers.yourdomain.com) with a word before your main domain.
Click [Continue] (do not select the www. toggle for subdomains at this step).
Manually update the CNAME record in your domain provider’s DNS settings.
Return to Ivory and click [Verify Records]
3. Set Your Default Page
In [Settings] → [Domains], click the three dots next to your domain.
Select [Edit] and choose the default page (e.g. homepage, link-in-bio, coming soon).
4. Connect Domain to Site
Go to [Site Pages] under the website editor
For funnels: open the funnel → [Settings] → select domain → set path URL (e.g. mastermind-waitlist).
For websites: open the site → [Settings] → select domain → set path URL (e.g. link-in-bio).
Save changes.
Final URL = yourdomain.com/path-url
5. Troubleshooting
For DNS errors or conflicts, contact your domain provider with the DNS codes Ivory gives you.
Use Ivory’s chat widget for platform-specific support.
Frequently Asked Questions
Can I use the domain in my client portal?
Can I use the domain in my client portal?
Yes, you can use your domain in your portal, but it must be a new subdomain, not an existing one e.g. clients.yourdomain.com or members.yourdomain.com
How long does it take for DNS changes to go live?
How long does it take for DNS changes to go live?
It can take up to 72 hours for domain and DNS updates to propagate fully across the internet. If you're seeing an SSL error or your link isn’t loading yet, it usually resolves within this timeframe.
How do I update DNS records?
How do I update DNS records?
DNS records must be updated with whoever you purchased your domain from. Below are links to some common domain providers with steps on how to connect your domain or subdomain within their platform.
I transferred my domain to Ivorey but need help setting it up
I transferred my domain to Ivorey but need help setting it up
If your domain has already been transferred to Ivorey™, you do not need to contact external providers like Cloudflare. Our support team can help guide you with:
Confirming the transfer
Setting up DNS records
Assigning the domain to your site
Just open the Ivorey™ chat widget, and our team will help you get everything configured.
What if I have other websites still live on my current domain?
What if I have other websites still live on my current domain?
If you're using your main domain for an existing external website (like on WordPress, Wix, etc.), do not connect your main domain to Ivorey™. Instead:
Use a subdomain like offername.yourdomain.com or servicename.yourdomain.com.
This allows you to keep your external website running, while still using Ivorey™ for new assets to operate all your back end - it's the best of both worlds, and allows you to either migrate a website at your pace, or keep your existing site.
What happens if I’ve transferred my domain to Ivorey™?
What happens if I’ve transferred my domain to Ivorey™?
If your domain was transferred to Ivorey™, you can manage it directly in your dashboard under [Settings] > [Domains] From there, you can assign it to your funnels or websites, and Ivorey™ will handle all hosting.
Need Help?
Hit the support chat widget inside Ivorey - we can:
Walk you through any of the steps
Troubleshoot anything that’s not working
We’re here and ready to help via the chat widget in the bottom right of your Ivorey™ account. Or if you are looking for done-for-you support, you can browse our current services here