All About the Ivorey™ Affiliate Program

1. Copy the URL link: https://members.ivorey.io/affiliate/campaign to your browser and use the login details you received in your welcome email

2. Click on the [Payout Methods] tab displayed along the top menu bar of your screen

3. Click the [Add Payout Method] button and enter your PayPal email ID

1. Login to your Affiliate Portal and click on the [Dashboard] tab displayed along the top menu bar of your screen

2. (Optional): you can click on the [Customise Referral ID] button if you would like to customise your link
   
   Note: if you update this link, any previous links shared will be void, so make sure you customise this at the start and ensure the updated link is the one you share with your community and clients

3. Click [Copy Link] next to your unique referral link and save it somewhere safe and easy to share when you need it

4. Please familiarise yourself with our Affiliate Terms and Conditions here

To become an Ivorey Affiliate, you can sign up here. Please make sure you also read our full terms and conditions here before signing up.

All Affiliate Commissions are paid out on a net-30 basis, meaning there's a 30-day holding period after the commission is earned. The commission will then be paid within the first five business days (Monday through Friday) of the following month. For example, if someone signed up using your affiliate link on January 5th, your commission would be paid within the first five business days of March.

There are two main reasons why your affiliate commission hasn't been paid out yet:

1. It is still in the net-30 day period.

   All our Affiliate Commissions are paid out on a net-30 basis, meaning there is a 30-day holding period after the commission is earned. The commission will then be paid within the first five business days (Monday through Friday) of the following month. For example, if someone signed up using your affiliate link on January 5th, your commission would be paid within the first five business days of March.
   
   As we pay commissions in multiple currencies, this timeline ensures all conversions and payouts are processed accurately across our global affiliate base.

2. Your PayPal ID hasn't been added to your Affiliate Portal yet.

   To add your PayPal email to your Affiliate Portal, please follow the steps below:

   1. Login to your affiliate portal https://members.ivorey.io/affiliate/campaign

   2. Click on the [Commissions] tab displayed along the top menu bar of your screen

   3. Click the [Add Payout Method] button and enter your PayPal email ID
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   Note: If you don't provide your PayPal email by the allocated payout date, your payout will be included in the next payment batch (processed on the last day of each month) once the correct details have been provided.

3. Minimum Payout Threshold has not been met

   Your Affiliate commissions will be paid once you accrue a minimum of $100 in the relevant currency in which the commission was earned (e.g. $100 USD or $100 AUD). Commissions will be held until this threshold is reached and are only paid in increments above that amount. For example, if you are due $200 USD and $29 AUD, your USD payout will be processed, but the AUD payout will be held until it reaches $100 AUD. If an affiliate cancels their IVOREY subscription, any commission owed will be paid out, even if it does not meet the $100 minimum in that currency.

If the above criteria has been met, please reach out to our team via the chat widget to let us know so we can get this sorted as quickly as possible.

The affiliate portal displays commissions in AUD, which may differ from the final payout figure if commissions are paid in a different currency. Commissions will be paid in the currency the referred customer subscribed to Ivorey with. For example, if the customer subscribed in USD, the commission will be paid in USD, even though the portal reflects amounts in AUD.

We don't decline affiliate commissions lightly, and so if you see an affiliate commission that has been declined that you don't understand, please reach out to our team via the chat widget so we can discuss this with you.
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Your commission may have been declined if the referred customer did not use your unique affiliate link at the time of sign-up, or if they subscribed outside the 14-day cookie tracking period. Additionally, commissions are only paid on successfully processed payments that have not been refunded or charged back, and for subscriptions to the Forever Plan, not agency services or other products.
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Note: you must have an active Ivorey account to remain eligible for commissions. If your subscription is cancelled, outstanding or inactive at the time a commission is due, it will not be paid.

You can view your affiliate commissions inside your affiliate portal under the Commissions tab. To view your commissions follow the steps below:

1. Login to your affiliate portal https://members.ivorey.io/affiliate/campaign

2. Click on the [Commissions] tab displayed along the top menu bar of your screen

3. Here you will see all commissions approved, denied, paid, or due to be processed at the next payout date

You can view your affiliate sign-ups inside your affiliate portal under the Leads/Customers tab. To view your leads/customers follow the steps below:

1. Login to your affiliate portal https://members.ivorey.io/affiliate/campaign

2. Click on the [Leads/Customers] tab displayed along the top menu bar of your screen

3. Here you will see all potential leads and customers that successfully signed up to Ivorey using your link

The Ivorey Affiliate Program is designed to introduce new customers to Ivorey. Referring yourself or your own businesses under the same ownership is not allowed. Each affiliate must introduce unique, unrelated customers to qualify for commission eligibility.

As part of our Affiliate Terms and Conditions, we do not manually add affiliate commissions to your account. We have 14 day cookie tracking turned on for our Ivorey affiliate program, which means that as long as someone signs up to Ivorey within 14 days of clicking your unique referral link, they will be added to your affiliate portal to receive commissions for their subscription. It is your responsibility to ensure that your clients use your affiliate link prior to signing up to Ivorey, so while we understand it is frustrating when you give someone your link and they don't use it, we can not manually add them to ensure it is fair for everyone.

If your affiliate portal link isn’t loading or won’t open, this is usually caused by browser data, extensions, or network restrictions. Try the steps below:

• Right-click on the page > select Inspect > click the [ » ] icon > go to Application > Storage > click [Clear site data]

• If the issue continues: Try opening the link in a different browser or switch to a different device or network

• If you’re still unable to access the link, temporarily disable or remove: Browser extensions, Antivirus software, VPNs, Firewalls, Ad blockers. Once these are disabled, try opening the affiliate portal link again.