Before You Dive In
The Skool Import feature allows for a simple migration of posts and members from your Skool Groups into your Ivorey™ Communities. In this article, we’ll provide step-by-step guidance on how to use the Skool Import Tool for an ideal transition.
About the Skool Import Tool
About the Skool Import Tool
Two-step process keeps things simple and trackable
Editable CSV lets you fix missing info without redoing the whole process
Progress indicators and feedback messages show what’s working (and what’s not)
Posts and members stay linked during migration
Pre-Qualifiers for the Skool Import tool
Pre-Qualifiers for the Skool Import tool
An Ivorey™ Community: You'll need to have prepared your Ivorey™ Community before starting the Skool Import process because your Ivorey™ Community is where your group members and posts will import to. If you haven't already done this, you can find the step-by-step guide over here.
Ensure you're the Ivorey™ Community Admin: You will need to be an Admin of the community in order to use the Skool Import Tool.
Verify Admin Credentials: Before starting the process Skool Import process, be sure to double-check that the admin credentials you have are correct and have the necessary permissions to access group data.
Prepare for Missing Emails: Clean up your Skool member list to ensure that all of your members' email addresses and information is correct so they can import correctly. ⚠️ Always re-sync before downloading if your Skool group is active.
This guide is perfect if you want to:
Import your posts and members from Skool to Ivorey™
Note: The Skool Import tool is a bonus integration, and NOT an advertised feature of Ivorey™. Therefore we can only provide limited troubleshooting support, and can not guarantee its performance. We always suggest leaving sufficient time to manually upload your course content in the instance you run into any issues with the importer tool.
How to Import Your Skool Posts and Members to Ivorey™
Click here for the written steps
Click here for the written steps
Step 1: Access your community and prepare your Skool credentials
Step 1: Access your community and prepare your Skool credentials
From the main Ivorey™ menu, go to Courses > then hover over Communities > click on [Groups] > and click [Login] to your Ivorey™ Community where you would like to import your Skool posts and members to
Once you're inside of your Ivorey™ Community, click on [Settings] and then click on [Import] to access the Skool Import Tool
In a separate tab, navigate to your Skool Group and create a member profile: This must include your name, email address and a password
*Note: Do not use existing credentials, create a new member profile
Head back to your previous tab with the Skool Importer inside of Ivorey™ and now enter your Skool Member Credentials in the relevant blocks. This will include:
Skool Group URL: Enter your Skool group's URL
Email ID: Enter the email address you created for your Skool member profile
Password: Enter the password you created for your Skool member profile
Step 2: Fetch and Prepare Member Data
Step 2: Fetch and Prepare Member Data
The system will then generate a .CSV file that includes:
profileSlug
firstName
lastName
email (may be missing for some members)
Download the CSV and fill in any missing email addresses:
Use "Refresh user list" if new members were added in the meantime
⚠️ Do not change the profile slug in the file
Step 3: Upload Completed CSV
Step 3: Upload Completed CSV
Upload Completed CSV: To do this click [Select File] and upload your updated CSV. The system will:
Automatically import valid members
Display a count of successful and failed imports
✅ Success example:
“7 members added successfully!”
⚠️ Error example:
“2 members could not be added due to missing email addresses.”
Click [Try Again] after fixing issues in the CSV
Step 4: Migrate Posts
Step 4: Migrate Posts
Once member import is successful:
The system will prompt you to import community posts
Track the post import progress in real time
Posts are tied to their respective members, so accurate member data ensures smooth migration
Example:
“10 posts imported - 3% complete…”
Frequently Asked Questions
Can I retry importing failed members?
Can I retry importing failed members?
Yes! Just fix the CSV and click [Try Again]
What happens if I change the profile slug?
What happens if I change the profile slug?
Don't do it - the system uses that to identify members. Changing it can break the import
Are posts imported for members not successfully added?
Are posts imported for members not successfully added?
No. Posts are tied to member IDs, so only those successfully imported will have their posts brought over
Are there any limits on the number of members or posts I can import?
Are there any limits on the number of members or posts I can import?
There is no specific limit to the number of members or posts you can import. However, larger groups may take longer to process
Will my community members be notified once they’ve been imported?
Will my community members be notified once they’ve been imported?
Yes, members are automatically notified of the import through email and are provided with access details. However, it’s recommended to inform them beforehand about the migration to avoid confusion
Can I undo the import if something goes wrong?
Can I undo the import if something goes wrong?
While the import process is not reversible, you can manually remove members and posts if needed after the import
Does the import maintain member interactions and post content?
Does the import maintain member interactions and post content?
Yes. After the import, members will find themselves in the same community space with all previous interactions and posts intact
Need Help?
Hit the support chat widget inside Ivorey™ - we can:
Walk you through any of the steps
Troubleshoot anything that’s not working
We’re here and ready to help via the chat widget in the bottom right of your Ivorey™ account. Or if you are looking for done-for-you support, you can browse our current services here 🤍