---
title: "form notifications"
description: "Learn all about form notifications and access our step-by-step instructions, FAQs, and everything you need to know!"
url: https://help.ivorey.io/en/articles/13560201-form-notifications
collection: "forms, surveys & quizzes"
updated: 2026-11-03
language: en
---

# form notifications

Learn all about form notifications and access our step-by-step instructions, FAQs, and everything you need to know!

## before you dive in

This article is one step from our [Master Help Guide: All About Forms](https://cqcighsbi.gleap.help/en/articles/10228467-all-about-forms-a-master-help-guide). We recommend starting with the Master Help Guide before diving into the technical breakdown below.

Each Master Help Guide acts as your project plan – teaching you the feature, laying out the steps in the right order, and linking to every resource you’ll need along the way.

This guide is perfect if you want to:

-   Set up automatic notifications for form submissions
    

* * *

## how to set up notifications inside the form settings directly

In form settings, you can set up a basic email notification to send to yourself or your team, every time a form is submitted. You can also set up a simple auto-response to submissions.

> **Info:** If you would like more **control or customisation**, skip this and go straight to our [Form Workflows](https://cqcighsbi.gleap.help/en/articles/13560739-form-workflows) guide, where you can add an Internal Notification or Send Email action to your workflow.

click here for the written steps

1.  From the main ivorey menu, go to **CRM** > **Forms** > **Forms** > open the form you want to edit > then click on the **\[Notifications\]** tab at the top of your screen ​
    
2.  Toggle on **Email Notification** > enter the email address you want to receive your notifications to in the **Email (To)\* field** \> check the box if you want form submissions to be sent as a **PDF** (leave unchecked to see submission details directly in the email)​ > and click the **\[Save\]** button
    
3.  (optional) Toggle on **Auto Responder**, to send an automated email to people who submit a form, so they can review their answers​ > and click the **\[Save\]** button
    
4.  Click **\[Save\]** at the top right corner of the screen, to update the notification settings
    
5.  (optional) Click **\[+ Create Workflow\]** to navigate straight to a new workflow > and follow the steps to create your [Form Workflows](https://help.ivorey.io/en/articles/13560739-form-workflows.md) (or you can return to [Master Help Guide on Forms](https://help.ivorey.io/en/articles/10228467-all-about-forms-a-master-help-guide.md) and continue with workflows whenever you’re ready)
    

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## next steps

> **Success:** If you’ve completed the steps above, head back to the [**Master Help Guide on Forms**](https://cqcighsbi.gleap.help/en/articles/10228467-all-about-forms-a-master-help-guide) to move onto the next phase.
>
> Each Master Help Guide acts as your project plan - teaching you the feature, laying out the steps in the right order, and linking to every resource you’ll need along the way.

* * *

## frequently asked questions

why does the payment status show as "object object" in form submission notifications?

The Payment Status field may display "**\[object Object\]**" in submission notifications, due to a built-in system function. However, payments are still processed and recorded correctly. Currently, there is no option to customise or edit this field. The status will continue to appear as "**\[object Object\]**" in the _notification_, but the actual payment details can be verified in **Submissions** tab.

* * *

## need help?

Hit the support chat widget inside ivorey - we can:

-   Walk you through any of the steps
    
-   Troubleshoot anything that’s not working
    

We’re here and ready to help via the chat widget in the bottom right of your ivorey account. Or if you are looking for done-for-you support, you can browse our current services [here](https://ivorey.io/services) 🤍

## Related

- [all about forms: a master help guide](https://help.ivorey.io/en/articles/10228467-all-about-forms-a-master-help-guide.md)
- [create and customise a form](https://help.ivorey.io/en/articles/13559842-create-and-customise-a-form.md)
- [form workflows](https://help.ivorey.io/en/articles/13560739-form-workflows.md)
- [share or embed forms](https://help.ivorey.io/en/articles/13560336-share-or-embed-forms.md)
- [manage form, survey & quiz submissions](https://help.ivorey.io/en/articles/13631350-manage-form-survey-and-quiz-submissions.md)