---
title: "Kajabi Course Importer"
description: "Learn all about importing courses from Kajabi and access our step-by-step instructions, FAQs, and everything you need to know!"
url: https://help.ivorey.io/en/articles/10303074-kajabi-course-importer
collection: "Courses"
updated: 2026-10-29
language: en
---

# Kajabi Course Importer

Learn all about importing courses from Kajabi and access our step-by-step instructions, FAQs, and everything you need to know!

## Before You Dive In

The Kajabi Importer feature allows for simple migration of courses from Kajabi to Courses within Ivorey™. This guide provides step-by-step instructions to ensure a smooth transition of your valuable content to the Ivorey™ platform.

Pre-Qualifiers for the Kajabi Import Tool

-   **Premier Product** is the only compatible Kajabi theme for the importer to work
    
-   Your Kajabi website should be **the latest Encore version**
    
-   Your course must be **published** and not in draft mode
    
-   The importer **will** bring across all videos, images and text
    
-   The importer **will** **NOT** bring across custom code, assignments, quizzes, assessments or downloads
    

This guide is perfect if you want to:

-   Import your courses from Kajabi to Ivorey™ automatically
    

> **Warning:** The Kajabi Import tool is a bonus integration, and NOT an advertised feature of Ivorey™. Therefore we can only provide limited troubleshooting support, and can not guarantee its performance. We always suggest leaving sufficient time to manually upload your course content in the instance you run into any issues with the importer tool.

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## How to Import Your Kajabi Courses to Ivorey™

Click here for the written steps

1.  **Access the importer:**​
    
    1.  From the Ivorey™ main menu, go to **Courses** > then along the top menu bar, hover over **Courses** > and click **\[Products\]**​
        
    2.  At the top right of your screen, click **\[+ Create New\]** > then click **\[Import from Kajabi\]**​
        
2.  **Create a learner profile (new contact) in Kajabi:**​
    
    1.  Create a **new learner profile** in Kajabi (ensure you are creating this as a new contact)​
        
    2.  Grant your Learner Profile in Kajabi **access** to the Courses you want to Import over to Ivorey™​
        
3.  **Import your course:**​
    
    1.  Once your learner profile is created, go back to the **Course Importer screen** inside Ivorey™, and enter the email and password you used to create the learner profile account in Kajabi​
        
    2.  Add your Kajabi login URL in the domain field (the domain where you login to your Kajabi courses). Please include "https//" at the beginning and "/login" as the end of your URL **e.g. https//yourkajabidomain.com/login**​
        
    3.  Staying logged into your Kajabi Account in one tab, come back to the **Ivorey**™ **Course Importer page** > and click the **\[Import\]** button​
        
    4.  You can switch tabs, but do NOT close the tab or window while the import is taking place​
        
    5.  Once the process has completed, it will display **'completed status'** at the top right corner of your screen, and the course should now appear in your Ivorey™ **Courses > Products Library**
        

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## Frequently Asked Questions

What causes the 401 authentication error?

Authentication errors appear when the added domain or credentials are incorrect. To resolve this, carefully verify the credentials again, making sure the domain you added is correct, and the Learner Profile you created is added as a User inside of your Kajabi Course.

What causes a "course import failed" error?

Possible reasons for import failure:

-   Are you using the **Premier Product theme** in Kajabi?
    
-   Is your Kajabi website using the latest **Encore version**?
    
-   Did you create a brand **new contact and learner profile?**
    
-   Have you **granted your new contact access** to the course in Kajabi?
    
-   Have you used the **correct login details?**
    
-   Is your course **published,** not in draft mode?
    

How do I cancel the Kajabi importing process?

To cancel the importing process, click the "Cancel" button.

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## Need Help?

Hit the support chat widget inside Ivorey™ - we can:

-   Walk you through any of the steps
    
-   Troubleshoot anything that’s not working
    

We’re here and ready to help via the chat widget in the bottom right of your Ivorey™ account. Or if you are looking for done-for-you support, you can browse our current services [here](https://ivorey.io/services) 🤍